The World Wide Web is just a baby

Sir Tim Berners-Lee, the inventor of the World Wide Web, claims today that the technology is merely in its infancy. It’s almost 17 years since the first ever web site was published (6th August 1991), so you’d expect the web to be a spotty teenager.

The first British newspapers can be traced back to the 1620s, but they only really entered the “modern” world with colour printing in the 1990s, almost 400 years later. Who would have thought in 1620 that you would be able to print something in colour from a picture taken on the other side of the planet just a few hours later? So in age terms, 400 years on, newspapers have probably only recently entered adulthood themselves.

At any moment in history, people like to think they have all the answers, have solved all the problems and have advanced their technologies as far as they can go. Those first inventors of stone age tools probably were unable to predict the microchip. And so it is today; those of us heavily engaged with the Internet world like to think we are working with the latest technologies. Come back in 1,000 years and take a look…!

From the Stone Age to the Microchip
There is one problem, though. To get from stone age tools to the microchip took thousands of years; to get from hundreds of copies of flimsy black and white newspapers to their international production in colour took hundreds of years. But to go from an idea about hyperlinks to online shopping and downloadable products has taken less than 20 years. In other words, the development of Internet technologies is much more rapid.

So what does this mean for your business? It means that even though the web is in its infancy, you cannot afford to sit back and wait for it to mature. The changes that keep happening are taking place so rapidly that you need to keep up. Rather like a 5-year-old child nowadays – if they didn’t mix with their friends and keep up to date on the world around them, they would stagnate into people who could not take part in society.

Your business is the same as that toddler. Take part, in full, in the Internet now and learn as much as you can every day about it. That way you will be able to grow with this infant. Stay on the sidelines and before you know it that child will have developed into something completely different and unpredictable – and your business won’t know how to mix. Taking part with web technologies is no longer optional.

Social networking may be in your genes

Some people are avid social networkers and build up huge numbers of “connections” and “friends” online. Take a look at Thomas Power, the Chairman of Ecademy, for instance. He has over 15,000 contacts in Ecademy and almost as many in LinkedIn. Does he really know all those people? If you think he’s in a fix, consider Ron Bates – LinkedIn’s top networker who has almost 40,000 connections.

Facebook appears to limit the number of friends. Steve Hofstetter, for instance, managed to amass over 200,000 friends, but was cutback by Facebook to a puny 5,000. Charlie Rosenbury reportedly had a similar reduction in his friends list. These limits are probably more to do with the loads on Facebook’s servers than anything else. But it does raise the question, why do people have so many connections and friends online?

You would have thought, for instance, that with all the hype about online social networking that teenagers would be avid networkers. Indeed, the media coverage would have us believe that MySpace and so on are full of spotty youths. However, a recent report on teens and social media suggests otherwise.

Networking teens are already social
The research behind the report shows some interesting facts, according to Dr John M. Grohol. He points out that only 6 out of 10 teenagers who use the Internet have a social networking profile. But digging deeper into the statistics he reveals a more interesting fact.

The teenagers who are the most connected and active in online social networks are also the most socially active offline. In other words, online social networking is not perceived as different. These individuals are “naturally” social and do social things online and offline.

You would have thought that spending ages on Facebook, MySpace and so on, the online social networkers would not have time to spend with their friends offline. But it seems the reverse is true. The more that people network online, the more time they spend with “real” people.

It was fascinating yesterday when I sparked a debate in Ecademy about going for quantity rather than quality in the online contacts you have. Some people were dubious about going for raw numbers. However, my anecdotal evidence is that the more social you are, the more success you have in several areas of life, including business. No, there’s no science in this, just a hunch.

But take a look back at Thomas Power’s numbers. He has tens of thousands of online contacts. Yet he is one of the busiest offline networkers I know, attending dozens of meetings each month. So is he, like the research suggests, naturally social? Certainly.

The evidence is mounting that online social networking is merely an extension of our natural inclination to want to be with other people, just for the sake of being with other people. Those individuals who see social networking as something different or just for teens are missing out. If you like meeting people offline, you will love it online. And if you like people and you have thousands of online connections, you will like it even more, because you will take the time to meet them, since you are naturally social.

Joined-up marketing is essential online

BBC Radio FiveLive carried an interesting item on the news this morning from Sony BMG that they are making their entire back catalogue available as a “free to listen” service. Wow – that’s great, you might think. But this is another example of how big business still has not understood the Internet.

What did I do on hearing the news? That’s right, go to the Sony BMG web site in the UK and look for the service. Where is it? No idea. Maybe it’s in their “news” section, I thought. No, nothing there either. Perhaps it’s on their US site, rather than their UK site? Nope. Nothing there. What about their news section? First item in their news list is dated January 2005.

This is one of the world’s “leading” entertainment industries. So where are they leading us? Up the garden path, that’s for sure.

If your business is undertaking PR activities – such as going on national radio – you should make sure your web site is “in sync”. Or you should set up a separate domain name or web page and plug that like crazy. For example, I speak to several chief executive leadership groups. I have built a special web page just for them; when I am doing any publicity work around the world of CEOs, I only direct them to one page.  That way, when they read or hear an interview directed at them, they go straight to the relevant information.

Sony BMG have either been “caught on the hop” by the BBC, perhaps covering the story in advance of when Sony BMG wanted to release it, or Sony BMG did not think that people listening to the radio would immediately go to their web site. Either way, it’s a significant failing by this entertainment giant.

Businesses – particularly big firms – seem to think we live in distinct little worlds; online one minute, offline the next. They haven’t yet worked out that we live in an “integrated” world. The consumers of Sony BMG music for instance, listen to it online, on their iPods, live at concerts, on CDs, down the pub, in the car, on a website – and so on. The same individuals consume music in a variety of ways.

The record industry is still stuck in the 1970s when people bought either an “LP” or a “cassette”. The world has changed and big firms like Sony BMG have yet to notice.

Can u undrstnd this? U mst b

Teenagers write more now than ever before. Just think about it; when you were a teenager you probably only wrote at school, doing your homework and then on thank-you letters your Mum made you write. All your other communication was spoken.

But things have changed significantly and dramatically. Nowadays, teenagers write vast amounts. Not only do they write at school, they also write text messages, email messages, notes in social networking groups, blog postings, forum entries and so on. Teenagers have never communicated so much in writing.

And that means it is going to have a real impact on all our futures. What’s revealing, according to a new report on teenage attitudes to writing, is that teenagers do not perceive all this written communication they do as writing. To them it is all just chatting to people.

Different writing styles
Indeed, most teenagers have different writing styles – one for their person to person communications worlds and another for formal writing at school. But the subtle perceptual change that writing online isn’t writing means that the words on this page will be thought of differently depending on your age. And that means virtually every business online is going to have to adapt. As those teenagers enter the jobs market, they are going to find a disconnect between the kind of writing that all businesses engage in and the type of writing they perceive as the online norm.

Businesses need to write more informally to engage younger people – not to dumb anything down in any way, but to actually connect with them. Otherwise they will pass you by, ignore the jobs you have on offer and set up in competition with your business, engaging all those other people who no longer see writing as writing.

Teenagers love writing online, the report shows; and the fact they have an audience is a significant motivator in encouraging them to write more. But because they don’t perceive it as writing, the online writing they will do is bound to be different to what someone my age is used to.

Adapt or die
Written communication has been much slower to change than the spoken word, which evolves rapidly. Now that teenagers have made the switch in thinking as to what constitutes written communication you can expect to see much more rapid changes in text based materials. And that means your business must adapt; otherwise you will be speaking a foreign language in your own country.

A simple bit of psychology is all you need to be a blogger

Bloggers are not special people, though if you look at some blogs you might be amazed at the output of these individuals; when do they sleep? Some bloggers write several very long articles each day; others blog with loads of little posts throughout the day. It seems as though all they do is blog.

Blogging brings your business several benefits, such as search engine visibility and use by the media to help with your publicity. However, when faced with the barrage of blogging from prolific authors it is somewhat off-putting. Indeed, whenever I speak with audiences about blogging, the most frequent question I get asked is about how often do you “need” to blog and if blogging is a daily activity, how on earth do you get so organised to be able to do that?

Having a constant stream of blogging ideas is something I have written about at ProBlogger. But even if you do produce loads of ideas, how do you physically write them? After all there other competing demands on your time.

The answer is in the way your brain functions. The cells of your brain work by connecting to each other. However, they also need to know is this an important connection or not. If you only blog occasionally, your brain cells can’t get to grips with this activity. They’re not told that blogging is important. So, your brain assumes it isn’t – and the result is you only blog occasionally, which is worthless.

Your brain strengthens the connections between brain cells when the relevant activity is important. So how does your brain get the message that something is important? Repetition. The more times you do something, the stronger those connections become between the relevant brain cells. When those connections are strong, the associated activity becomes easier and is more memorable.

So, the way to ensure you blog every day is to strengthen the neural pathways associated with blogging. To do this, set a time in your diary that you can definitely make every day for the next three weeks. Then, every day, without fail, write a blog entry at the specified time each day.

After three weeks, your brain’s blogging pathway will have been strengthened by “habituation”. In other words you have made it a habit and your brain won’t be able to stop doing it. Make blogging a habit and it then becomes so much easier to do. The problem for most people is they give up blogging after a few attempts and they haven’t laid down those strong neural pathways. It would be a bit like having you first driving lesson over and over and over again. You managed to learn to drive a car because you had several lessons in quick succession.

Do the same for blogging; make it a habit by repetition and you’ll be amazed how easy it becomes to blog every day. You just have to be strict with yourself in the first three weeks.


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