Size matters in the online world where bigger is better

Size Matters - bigger is better online

Size Matters – bigger is better online

Does size matter? Sorry chaps – yes it does; big time. Human beings are programmed to believe that bigger is better. A great big fat encyclopaedia is bound to be more informative than some slim volume, isn’t it? And those lovely big country houses are just so much better than a little two-up, two-down farm worker’s cottage. As for Presidents of the United States – well, yes, mostly the tallest one in the contest wins. Even the electorate appear to cast their vote in terms of size.

Now, some new evidence, shows that this preference for “bigger is better” is built into us – babies choose on the basis of size, according to researchers from the University of Copenhagen and Harvard in a joint project. When presented with a choice between two conflicting individuals, the babies selected the big one was the winner. The study suggests that in terms of social dominance, size matters.

Online this is reflected in website choice. Even Google behaves like a baby in this instance, frequently ranking a site that has more pages higher than one with only a handful of them. In search engines, big is often perceived as best.

The same is true for humans – show them a website that has a few pages and they say “there’s not much here”. Show them a site with thousands of pages and they go “wow, what a lot of information”. Of course they don’t read it all, or even look at it all. But they literally “weigh up” a site.

If your site has more pages, it is perceived – albeit in a rough and ready fashion – as potentially more valuable than a smaller site. It’s yet another reason as to why you need to be adding as much content to your website as you possibly can. If you have more pages than your competition – assuming those pages are relevant, of course – your potential customers will weigh up your site as being better than the alternative.

Monitor your website using mobiles

1&1 Internet Ltd., www.1and1.co.uk, a global leader amongst web hosts, today announced the launch of its new app for monitoring servers. With this app, 1&1 users can monitor the availability of their dedicated, virtual and cloud servers and the network services they are executing.  Furthermore, the customer will be notified automatically if there should be any change regarding the server status.


The ’1&1 Mobile Server Monitoring App’ enables customers to monitor all of their 1&1 servers any time and any place.  The services provided by these servers such as HTTP, HTTPS, SSH and ping are monitored.  The current service status is visualized in green if the service is available and red should the service be unavailable.  Additionally, customers can retrace the history of the past 7 days to get a broad overview.  All mentioned features can be freely activated or deactivated.


Another handy feature is the automatic notification should a server status change.  Thus, the customer does not need to manually check their server status but will instead be notified as soon as there are any changes.  Depending on the smartphone and configuration used, the notification appears either as a text message or a combination of text, sound and vibration.


The 1&1 Mobile Server Monitoring App is available for all common mobile operating systems.  It is free of charge and ready for download at Apple iTunes and Android Market.  Shortly, it will also be made available from the Nokia Ovi Store.


An online video demonstrating the app can be found at the 1&1 YouTube channel at: http://www.youtube.com/watch?v=6PoTaIF7Amo


The App can be downloaded from the following pages:


Apple iOS: http://itunes.apple.com/uk/app/1-1-mobile-monitoring/id409369112


Android Market:  market://search?q=pname:com.oneandone.mobile.monitoring.server

Exploiting Social Media

Gave a keynote speech today at the Junior Chamber International inspiration day. Helped inspire them to use social media in better ways.

Take care – YOU could be the next Andy Gray

Being angry online could cost companies a lot

Being angry online could cost companies a lot

The millionaire ex-football pundit, Andy Gray, faced a barrage of criticism and his inevitable sacking after making overly sexist remarks about women. His remarks have been both defended and attacked – whether you think this is “just banter” or the “thinking of a dinosaur” is not the point. What’s important is the fact that his behaviour was subject to potential legal proceedings – something that his clients, Sky Sports, undoubtedly did not want to get into. Any discriminatory behaviour – which includes speaking – is now open to challenge in the courts. Be careful what you say.

Of course, online, people are frequently not careful. You can find all sorts of remarks, comments and frank discussions on Twitter, Facebook and in blog posts. People speak their mind, without much attention to whether or not they will cause offence. But beware – if any of your staff, or indeed if you yourself, make any discriminatory remarks online you face potential action.

As from the 1st March 2011 the Advertising Standards Authority has new powers – the power to monitor material added by commercial concerns to social networks. It means that your Tweets, your Facebook wall writings and anything you add to LinkedIn could face an action against your company if the material is deemed to be in any way promotional. According to Punch Communications this means you need watertight policies to cover your online PR activities.

But you should not really need such policies. All you need is to think. Would you say to someone’s face what you say in Twitter sometimes? Would Andy Gray have disparaged a female football referee directly or would he have been more careful with his comments?

When we are face-to-face we temper our language because we get the immediate feedback on our behaviour as a result of the other individual’s body language, facial expressions and so on. We can sense when we are going too far, usually.

Online, we do not have this two-way benefit. Conversations are time shifted and “asynchronous”; also we cannot sense tone of voice and body language. It means that in the online world it is all too easy to make communications mistakes. And that means the chances of being “caught out” by organisations such as the Advertising Standards Authority are considerably higher than in the “real world”.

You have been warned…!

Web Success

Presented my workshop on Web Success this morning to a group of Chief Executives in the Southampton area.


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