Tesco to charge for ‘click and collect’ orders under 30 pounds

The head office of Tesco is seen in Cheshunt, in southern England January 8, 2015. REUTERS/Toby Melville
The head office of Tesco is seen in Cheshunt, in southern England January 8, 2015. REUTERS/Toby Melville

 

LONDON (Reuters) – Britain’s biggest supermarket Tesco said it will introduce a delivery charge for “click and collect” orders under 30 pounds, in a move it said will ensure the service remains sustainable.

“Click and collect”, where shoppers order online before picking up their items at a chosen store, has grown fast in Britain’s e-commerce market, one of the most advanced in the world.

Britain’s biggest department store group John Lewis became the country’s first major retailer to charge for smaller “click and collect” orders last July, prompting speculation that other shops could follow.

From Feb. 2, Tesco will introduce a 2 pound surcharge on orders under 30 pounds, said a spokesman for the company on Thursday, adding that orders over 30 pounds will still be free.

Tesco, and its smaller rivals that make up Britain’s “big four” supermarkets – Wal-Mart’s Asda, Sainsbury’s and Morrisons, are seeking to regain market share, having lost out to discounter chains, Aldi and Lidl.

Sainsbury’s, which has to date shown greater resilience than Tesco in stemming the rise of the discounters, laid out plans to improve its online offering earlier this week by buying Home Retail, owner of same-day delivery homeware store Argos.

(Reporting by Sarah Young, Editing by Paul Sandle)

17279

Get blog posts like this each week

Sign up to receive my weekly blog digest every Monday

Reuters
This content has been provided by Reuters Media Express.© Thomson Reuters. All rights reserved.Reuters content is the intellectual property of Thomson Reuters or its third party content providers. Any copying, republication or redistribution of Reuters content, including by framing or similar means, is expressly prohibited without the prior written consent of Thomson Reuters. Thomson Reuters shall not be liable for any errors or delays in content, or for any actions taken in reliance thereon. "Reuters" and the Reuters Logo are trademarks of Thomson Reuters and its affiliated companies.
Cover page of free report

Weekly Online Business Advice

FREE

Get FREE advice to boost your online business EVERY

Saturday morning

And get this free booklet too

This site uses cookies

This website uses cookies to improve your experience with the site and to enable some functions to operates. Google Analytics is also used on this site. Please either accept or reject Google Analytics Cookies on this site.