Are mobile medical apps good for our health?

The study, revealed today, looks into the use of mobile health apps1, and assesses their potential in healthcare. Digital data collection provider, Research Now, spoke to 500 healthcare professionals2 and 1,000 health app users in the UK.

The survey asked healthcare professionals whether they currently use smartphone technology in their medical practice; whether they thought it was beneficial and for which types of patients; under what conditions they thought it had the greatest potential; and whether they thought that the National Health Service (NHS) should increase its investment in smartphone technology to monitor patients’ health. The health app users were asked which types of apps they use and how they feel about using smartphone technology in relation to their health.

Key findings:

  • 48% of healthcare professionals say that they will introduce mobile apps to their practice in the next five years.
  • 81% of healthcare professionals believe that health apps will increase their knowledge of patients’ conditions.
  • 93% of users think that health apps help to improve their quality of life.
  • 65% of healthcare professionals believe that health apps will encourage patients to take more responsibility for their health.
  • 52% of UK medical professionals and 78% of health app users say that the NHS should increase its investment in developing smartphone technology to monitor patients’ health.

Simon Beedell, Division Director, EMEA Healthcare at Research Now, said, “Right now, only 10% of healthcare professionals are using mobile health apps and only 29% of health app users use them to monitor their health conditions. But there is a tremendous opportunity for these to transform medical care. Technology is available to allow patients with heart disease to send information about their heart rate straight to their doctors, accessories can allow diabetics to monitor their blood glucose levels and send the results straight to their smartphone, and the elderly can send information on their well-being from a simple app on a tablet or smartphone.”

Mahiben Maruthappu, Senior Fellow at NHS England and co-founder of the NHS Innovation Accelerator, said, “Our ambition is to make the NHS a digital pioneer for our patients. The results of this study demonstrate the clear potential both patients and healthcare professionals see in mobile medical apps. By harnessing this technology we could transform the way care is provided.”

The most recent NHS Five Year Plan, released in 2014, acknowledges that it has ‘an arguably larger unexploited opportunity to combine different technologies and changed ways of working in order to transform care delivery.’3 It also sets out that technology will play a vital role in helping contribute to the £22bn in efficiency savings needed to sustain the NHS.

The National Information Board, which is charged with developing strategic priorities for data and technology in health and care, recently produced a report which pledges that ‘In 2015, all citizens will have online access to their GP records and will be able to view copies of that data through apps and digital platforms of their choice.’ And by 2018, individuals will be able to add to their own records.4

Healthcare professionals (HCPs) believe that health apps will improve medical care

  • 81% believe that they will increase their knowledge of their patients’ conditions.
  • 65% believe that they will encourage patients to take more responsibility for their health.
  • 45% think that they will increase the efficiency of patient treatment.
  • 33% believe that health apps will improve their relationship with their patients.

Healthcare professionals see the greatest benefits for helping patients with chronic diseases

  • 73% of health professionals believe that they will help patients with chronic diseases, such as diabetes or heart disease.
  • 58% believe that they will help those who are at rising-risk of developing health issues; 49% believe they will help those who are healthy; and 46% believe they have the potential to help patients recently discharged from a hospital.

Healthcare professionals and health app users agree that the NHS should invest in health apps

  • 52% of healthcare professionals believe that the NHS should invest more money into developing health apps.
  • 78% of health app users believe that the NHS should invest more money into developing health apps.

Most people use the apps as a lifestyle choice, but their use to support healthcare is growing

  • Most people use health apps to help them lose weight and to track their exercise (55% to monitor activity/workouts, 54% to motivate them to exercise, 45% to record calorie intake, and 34% to monitor weight loss).
  • However, 29% use the apps to monitor existing health conditions and 23%, to remind them to take medication.
  • 93% of health app users think that health apps help to improve their quality of life, while only 32% of health professionals believe that they will improve their patients’ lives.

Few healthcare professionals are currently using these apps, but they expect to do so in the next five years

  • There is a small group of early adopters of smartphone technology in the health care profession; 10% already use it in their work with patients. However, 48% believe that they will introduce mobile health apps to their practice in the next five years.
  • Only 19% of healthcare professionals do not expect smartphone technology to become part of their work in healthcare.
  • 38% of health professionals use smartphone technology to access medical research and 38% expect to in the next five years.
  • 16% of mobile health app users say that they share information collected by apps with their doctors.

British Heart Foundation funded Professor John Deanfield said, “Health apps have the potential to empower healthcare professionals and patients alike to identify whether individuals are at risk. It’s never too early to do something about your lifetime risk and with this knowledge people can take action to protect themselves against potentially fatal conditions like cardiovascular disease.”

Suma Surendranath, Professional Engagement and Education Manager at Parkinson’s UK, said, “The potential of using new technology such as mobile health apps to aid clinical decision making and help people with Parkinson’s to get the right treatment is exciting and Parkinson’s UK is currently supporting work in this area.

“It is crucial that any device should demonstrate its effectiveness in robust clinical trials before becoming more widely available. However new technology that has been proven to accurately represent the complexity of symptoms of people with Parkinson’s could be a very useful addition to the tools currently available to professionals.”

About the Survey
Research Now used its “BY-INVITATION-ONLY”™ consumer research panel, its Valued Opinions® Panel, and its deeply-profiled Healthcare Panel to conduct the online survey among a total of 1,000 healthcare professionals and 2,000 smartphone owners who acknowledged their use of mobile health apps – evenly split between US residents and UK residents. Quotas were set for age and gender to bring them more into line with their actual proportions in the population. The study ran between 9 January and 22 January, 2015. For complete survey methodology, please contact .

About Research Now Group, Inc.
Research Now Group, Inc., headquartered in Plano, Texas, is the global leader in digital data collection to power analytics and insights. It enables data-driven decision making for clients who listen to and interact with the world’s consumers and business professionals through Research Now’s online panels, as well as mobile, digital and social media technologies. The company operates in 38 countries, from 24 offices across the globe, and is recognised as the market research industry’s leader in quality, scale and customer satisfaction. For more information, go to

We define mobile health apps as digital tools that record data about your health and are connected to your smartphone device
Healthcare professionals are defined as doctors, nurses and allied health professionals

SOURCE Research Now Group, Inc.

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