Category: Blog

Graph showing two waves
Internet Marketing

Can your business survive a second wave of COVID-19?

Last week, the UK Prime Minister Boris Johnson admitted that a “second wave” of COVID-19 seemed inevitable. We have known about the pattern of viral infections for centuries, so it should have been no surprise to our leaders that this second wave was coming. The problem for businesses is that

Email

Is your email out of control?

Last week I had a bit of a panic with my newsletter. As always, I check my email just after 10:00 am to see that the message has been delivered OK. However, by 10.15 nothing had arrived, and I was worried that it hadn’t been sent. So, I logged into

Internet Psychology

Can you beat an algorithm?

Algorithms frequently get things wrong. You can’t get rid of them entirely. But you can re-focus your business efforts so that you don’t need them so much and don’t get affected by their inevitable mistakes.

Blog

Should you go back to basics for selling?

This week has been somewhat frustrating in the Jones household. It all started when I noticed that the butter I got out of the fridge was slightly softer than usual. I put it down to the hot weather. After all, the outside thermometer in the back garden was reading 34

Internet Psychology

Have you got “Zoom Anxiety”?

Twice this week I have been on video conference calls when people were reluctant to appear on-screen. They had their cameras off and were replaced with an icon and their name. One said she didn’t want to switch on the webcam because her hair was a mess. The other individual

Online Business

How to do business online

This is an interview I did for “The Leadership Podcast” covering a range of issues on how to do business online, particularly following the COVID-19 Pandemic.

Internet Psychology

Are you heading to the beach today?

Following the crowds is not a good idea to prevent COVID-19. But equally following the business crowd is not a good idea for your company success.

Productivity

Are you listening?

Listening is the most important skill we possess. We just don’t use it well.

Internet Psychology

Is your website racist?

Have you checked your website lately to see if you are being unconsciously racist?

Whenever people take a break they reach for their mobile phone and that's a bad idea
Internet Psychology

When you take a break do NOT pick up your mobile phone

It’s a pretty safe bet that whenever you take a break, you reach for your mobile phone. It’s such a habit that it is seen as “normal”. Indeed, just stop off at a motorway service station and you’ll see hundreds of people sitting in cars or at the restaurants all

Internet Psychology

Should you allow your staff to access personal stuff online while at work?

Productivity in the workplace is falling. If people were as productive as they were just ten years ago, businesses would be producing 20% more outputs than the were in 2009. But they are not. Economists are busy discussing the productivity conundrum because what is going on around the world these

Internet stressing woman out
Internet Psychology

Is the Internet stressing you out?

Is the Internet stressing you out? It is causing a large amount of stress. In Stress Awareness Month it is important to re-evaluate your use of the Internet so you can reduce your stress levels.

Online Business

30 years of the World Wide Web

30 years of the World Wide Web has flown by. Can you remember life before the Internet? It was more cumbersome and time-consuming but was less stressful and we were less angry with each other.