Yesterday I had a meeting at lunchtime, so I had to take a late lunch. As I sat in the kitchen munching on my sardines, I switched on the TV. The “hard news” of the lunchtime bulletin gets replaced with softer stories early in the afternoon. So, while I was
On Friday morning I was listening to a radio phone-in when the presenter said, “Please, no more calls about a Brexit deal…!” He then went on to say “We have no way of knowing what will or won’t be decided. There are a bunch of people locked in a room
Pandemic fatigue is making people either pessimistic or too optimistic. Your future depends upon you being realistic. But how do you do that?
OK, I know, it is September, and I am talking about Christmas. Sorry for bringing it up so early. Even if you are not Christian and don’t celebrate Christmas, late December is still an important time of the year for businesses. It’s the traditional time when people hand out business
Last week, the UK Prime Minister Boris Johnson admitted that a “second wave” of COVID-19 seemed inevitable. We have known about the pattern of viral infections for centuries, so it should have been no surprise to our leaders that this second wave was coming. The problem for businesses is that
Last week I had a bit of a panic with my newsletter. As always, I check my email just after 10:00 am to see that the message has been delivered OK. However, by 10.15 nothing had arrived, and I was worried that it hadn’t been sent. So, I logged into
Algorithms frequently get things wrong. You can’t get rid of them entirely. But you can re-focus your business efforts so that you don’t need them so much and don’t get affected by their inevitable mistakes.
This week has been somewhat frustrating in the Jones household. It all started when I noticed that the butter I got out of the fridge was slightly softer than usual. I put it down to the hot weather. After all, the outside thermometer in the back garden was reading 34
The COVID-19 pandemic has encouraged a great deal of procrastination. Here’s what you can do about it.
Twice this week I have been on video conference calls when people were reluctant to appear on-screen. They had their cameras off and were replaced with an icon and their name. One said she didn’t want to switch on the webcam because her hair was a mess. The other individual
This is an interview I did for “The Leadership Podcast” covering a range of issues on how to do business online, particularly following the COVID-19 Pandemic.
Following the crowds is not a good idea to prevent COVID-19. But equally following the business crowd is not a good idea for your company success.
Listening is the most important skill we possess. We just don’t use it well.
Have you checked your website lately to see if you are being unconsciously racist?
It’s a pretty safe bet that whenever you take a break, you reach for your mobile phone. It’s such a habit that it is seen as “normal”. Indeed, just stop off at a motorway service station and you’ll see hundreds of people sitting in cars or at the restaurants all
Productivity in the workplace is falling. If people were as productive as they were just ten years ago, businesses would be producing 20% more outputs than the were in 2009. But they are not. Economists are busy discussing the productivity conundrum because what is going on around the world these
A personalised website is the key to increased sales conversion rates. Far from being freaky, deep personalisation is what people prefer.
The decision to buy is made in an instant. But you want that decision to go in your favour. How can you achieve that?