Helping you understand online customer behaviour
Getting to grips with online customer behaviour is one of the most significant needs in modern businesses. Here you can find out the latest information on how people behave online. With the help of Internet Psychologist, Graham Jones, you will improve the way you use the Internet in your business. Get the maximum benefits from the latest knowledge in online and consumer psychology.
Can you really achieve inbox zero? This article investigates the concept and looks at the psychology behind email overload.read more
The World Health Organisation has classified excess video gaming as a mental disorder. This has real implications for online businesses.read more
Online conference calls and webinars could be reducing productivity, rather than raising it. People often end up meeting face-to-face to repeat those calls.read more
Vast amounts of social media are not social, but automated messages. How much automation is too much?read more
As people get more used to online shopping they way they buy things on the web will change. They will become “experienced consumers” and will search harder for bargains.read more
The broadcaster Nick Ferrari has launched a campaign on the radio station LBC to improve the education of children about online bullying. Here’s why you need to support that campaign.read more
Social media is harmful to children. Numerous studies now point to emotional damage, particularly for younger children. Here’s what you can do about it.read more
New year, new you, new business? The desire to improve your fitness and health at this time of year will have significant benefits for your online business.read more
Blogging is increasingly being used by businesses who feel restricted by other social media platforms. Even so, most businesses still do not blog.read more
People who land on your website expect it to say “this is for me”. They need to identify with your site in a second. New research confirms this is the case for word of mouth too.read more
Mobile is increasingly important for search and for the initial discovery of things to buy. But the desktop is where most purchases are made.read more
Physical items are really important to people, even in this digital age. Don’t ignore the potential for physicalityread more
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