This weekend I’ve read a great deal about online social networking. If I were to believe what I’ve read, I’d think that all you needed to do was set up a whizzy social networking site and you’d be an instant billionaire. Wherever you turn in newspapers, magazines, or even online, you’ll find plenty of people telling you that social networking is what the web was invented for and that it is a revolution in technology. Well, social networking is important, but don’t get carried away, it’s not that important. It is only the technological achievement of what us humans have been doing for thousands of years. We pass on information to each other socially. Such information is often valued highly if it comes from a respected friend or contact. But, and here’s the crucial bit, if we decide to act on such socially derived information we almost always check it out first. That means social networks may be beneficial to your business in getting your name spread about, but don’t neglect the more solid side of your Internet presence. After all, it’s your web site that people will ultimately check – not how highly you’re rated in some social network.
Graham Jones is an Internet Psychologist who studies the way people use the online world, in particular how people engage with businesses. He uses this knowledge to help companies improve their online connections to their customers and potential customers and offers consultancy, workshops, masterclasses and webinars. He also speaks regularly at conferences and business events. Graham is an award-winning writer and the author of 32 books, several of which are about various aspects of the Internet. For more information connect with me on Google+