Appearing on BBC Radio Newcastle this afternoon talking about online Christmas shopping
Other posts that might interest you:
- People prefer real world shopping because of the experience Shopping online is stalling. People still prefer shopping in the real world. Why? This article explains the psychology behind online vs offline retail.
- Why are online shops struggling against the real world? Online shopping is a minority activity. Forget the "mobile first" nonsense too. Most people want to go to real shops.
- Retailers are failing to impress their customers Internet shopping sites are not really providing what people want. Bricks and mortar retailers have a lot to learn.
Graham Jones is an Internet Psychologist who studies the way people use the online world, in particular how people engage with businesses. He uses this knowledge to help companies improve their online connections to their customers and potential customers and offers consultancy, workshops, masterclasses and webinars. He also speaks regularly at conferences and business events. Graham is an award-winning writer and the author of 32 books, several of which are about various aspects of the Internet. For more information connect with me on Google+
Graham Jones is an Internet Psychologist, professional speaker and author of 32 books who helps businesses understand the online behaviour of their customers
Put down that mobile phone...! Psychologists have looked into why “phubbing” is so harmful to our social lives https://t.co/Oj6HK0ASVI - 45 mins ago