Other posts that might interest you:
- Just 1% of FTSE companies and no FTSE AIM 100… PeopleTECH audit shows worrying lack of senior focus on customer experience as CX becomes an increasing part of the competitive battleground
- Rethinking Your Digital Customer Experience Strategy Latest Issue of TeleTech's Customer Strategist Journal Explores Ways to Meet Consumers' Mobile Expectations and Build Deeper Customer Engagement Through Digital Channels
- Psychology is fundamental to every business,… Understanding your customers means you need to understand psychology and demonstrate you have thought about it.
This article has been contributed by another writer, blogger or website. The content is their copyright and represents their views.