Recorded a package for the BBC TV programme “The One Show” (weekdays 7pm) about the way the Internet is affecting our ability to communicate.
Online Business
When did you last paint your garden fence?
If you are a “big change” business, then you are like my garden fence. Leaving it unpainted for so long has created much more work, at a higher cost, than if it had been tended to every year. Ignoring reviews of your online activity for long periods also means you make more work for yourself and raise your costs.
