UK Businesses Waste £370 Million on Wi-Fi and Roaming Charges Annually

Business travellers paying to stay connected whilst they travel are costing British companies more than £370 million each year, according to new global research from Amba Hotels. The average UK business traveller spends £16.30 on Wi-Fi and roaming charges on each trip – a third more than the average spend in the US where free Wi-Fi is more widely available.

Hotels and airports are the worst offenders, with some charging up to £17 for 24 hours. Having to pay for Wi-Fi services also impacts the efficiency of the working day with up to 70% of business travellers regularly unable to work efficiently due to slow or unreliable Wi-Fi connections. For example, two fifths (38%) have been unable to join a work call or videoconferencing meeting, almost a fifth (17%) have missed a work deadline, and half (53%) have felt the impact on their personal lives after being unable to contact friends and family.

Financial commentator and founder of letssavemoney.com, Sarah Willingham, said: Fast, free, reliable WiFi is non-negotiable for modern business travellers. With airlines and rail companies investing in WiFi on board and international roaming charges falling dramatically, its inexcusable to keep charging extortionate rates for patchy WiFi connections. Im pleased to see Amba Hotels is championing fast, free Wi-Fi and hope their competitors follow their lead.

The research highlights the overall cost of Wi-Fi to businesses globally and in key business travel markets:

  • France – €232 million annually (average spend €22.10 per trip)
  • UK – £371 million annually (average spend £16.30 per trip)
  • Germany – €3.6 billion annually (average spend €21.10 per trip)
  • US – $7.3 billion annually (average spend $15.10 per trip)

To help businesses and consumers avoid expensive Wi-Fi charges, Amba Hotels has teamed up with RottenWiFi.com to track the best and worst Wi-Fi hotspots.

Like this article?

Share on twitter
Share on Twitter
Share on linkedin
Share on Linkdin
Share on facebook
Share on Facebook
Share on email
Share via email

Other posts that might be of interest

Internet Psychology

Is your brain back to front?

British businesses will spend this weekend on tenterhooks as they wait for Monday’s announcement from the Government about the ending of lockdowns. For the past couple of weeks, the mutterings from 10 Downing Street suggest

Read More »
Internet Psychology

Can you do boring tasks?

Last week, not far from the M25 in Buckinghamshire, the biggest-ever boring machine in the UK started its slow churn through the Chiltern hills to dig a tunnel for the HS2 rail system. It will

Read More »
Fence painting
Online Business

When did you last paint your garden fence?

If you are a “big change” business, then you are like my garden fence. Leaving it unpainted for so long has created much more work, at a higher cost, than if it had been tended to every year. Ignoring reviews of your online activity for long periods also means you make more work for yourself and raise your costs.

Read More »