We all sometimes work a bit in the dark when marketing on the Internet. Unlike high street retailers, we rarely get a chance to meet our customers and discuss things with them. Online we behave differently to the way we do in a shop, so when selling material online you need to find out about your customers and their needs in different ways. Asking your online customers and potential clients questions is a much neglected part of Internet Marketing. Indeed, I fail to do it myself as often as I should. So, I was interested to read how to ask your customers for feedback at the Speedie blog. It has some good ideas on how to generate the information you need to help you with your online marketing.
Graham Jones is an Internet Psychologist who studies the way people use the online world, in particular how people engage with businesses. He uses this knowledge to help companies improve their online connections to their customers and potential customers and offers consultancy, workshops, masterclasses and webinars. He also speaks regularly at conferences and business events. Graham is an award-winning writer and the author of 32 books, several of which are about various aspects of the Internet. For more information connect with me on Google+