How well do you know your online rights? What information should you give online to commercial suppliers? And what protections should you look for in the small print? These are areas where the Consumer Affairs section of the European Commission is hard at work. Ther eare several European laws in place that are designed to protect online buyers. If you are a purchaser you can benefit from knowing these, but if you are selling stuff online, you need to be sure you understand these laws in order to protect yourself from prosecution.
So, how much do you know? Watch this video then answer the questions at the end. If you get the answers right, there’s a chance you can win a USB Memory Stick.
Graham Jones is an Internet Psychologist who studies the way people use the online world, in particular how people engage with businesses. He uses this knowledge to help companies improve their online connections to their customers and potential customers and offers consultancy, workshops, masterclasses and webinars. He also speaks regularly at conferences and business events. Graham is an award-winning writer and the author of 32 books, several of which are about various aspects of the Internet. For more information connect with me on Google+