People are honest online – honestly..!

LiarSome readers of newspapers like the Daily Mail love to think that the Internet is awash with liars, cheats and gangsters. According to stories in some newspapers Facebook alone is responsible for an outbreak of crime – indeed I have been quoted in several newspaper articles in the past year which claimed that social networks cause cancer or that Facebook was responsible for the rise in syphilis (NO – I am not joking…!). According to some media coverage of the Internet, people lurk in social networks pretending be someone they are not and none of your children are safe because the 14-year-old girl they think they are chatting with is nothing more than a 60-year-old pervert, a dirty-old-man.

Whilst it is true there are some downsides to the Internet and that paedophiles do hide their true identity, research shows that people are MORE honest online than they are in the “real world”. Part of the reason is that what we say online is so much more public. When you are in the pub with your mates you can be “economical with the truth” because the impact of being exposed as a fibber has fewer consequences –  an embarrassed giggle and the offer of drinks all round. Lie online and you have to make public apologies, maybe even have thousands of Tweets complaining about the error of your ways. Making things up online can lead to difficulties which lying in private does not have.

One area in which people are known to consistently lie is in job applications. Several studies show that the typical résumé or CV is littered with inaccuracies. Indeed, around 85% of people lie on their CVs apparently. Lying is so commonplace that recruitment companies only take CVs with a pinch-of-salt and have developed all sorts of techniques to test the veracity of what they read.

So, now that millions of people publish their résumés online at LinkedIn, for instance, just how accurate are the claims on those profiles. If people have been lying on CVs for years and if the Daily Mail readers are right and that the web is full of liars, then you can bet your last Facebook Credit that LinkedIn profiles would be a pile of rubbish.

But new research shows this not to be true. Indeed the research shows that LinkedIn profiles are MORE TRUTHFUL than printed résumés. The only difference is that we tend to be more “economical with the truth” in regards to our hobbies.

Once again, this study confirms earlier research which shows that people are more honest online than in the real world. The “bigging up” of hobbies on LinkedIn is not that significant – after all, that’s a common “real world” activity as people explore potential common connections with each other. What you can be sure of online, it seems, is that the information you read about people is mostly true – and you cannot say the same when you meet them for real or read their CVs.

Rather than fussing ourselves with worrying about whether or not people are truthful on social networks, we should put more of our efforts into dealing with those real liars, the people who really do lurk behind fake identities.

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Graham Jones
Graham Jones is an Internet Psychologist who studies the way people use the online world, in particular how people engage with businesses. He uses this knowledge to help companies improve their online connections to their customers and potential customers and offers consultancy, workshops, masterclasses and webinars. He also speaks regularly at conferences and business events. Graham is an award-winning writer and the author of 32 books, several of which are about various aspects of the Internet. For more information connect with me on Google+
Graham Jones

@grahamjones

Graham Jones is an Internet Psychologist, professional speaker and author of 32 books who helps businesses understand the online behaviour of their customers
More evidence for the negative impact of social media. "Social Media’s Negative Impact on How We View Our Bodies"… https://t.co/3l2DsYEac5 - 15 hours ago
Graham Jones
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