IP Telephony sounds complicated, but as this half-hour radio programme shows it is one of the best kept secrets of the Internet. In an exclusive interview Andy Collins and Brad Monks who run the telecomms consultancy, Vostel, explain how using the Internet to run your phone system can save you money and provide you with a wide range of features you can’t easily obtain using traditional phones.
Graham Jones is an Internet Psychologist who studies the way people use the online world, in particular how people engage with businesses. He uses this knowledge to help companies improve their online connections to their customers and potential customers and offers consultancy, workshops, masterclasses and webinars. He also speaks regularly at conferences and business events. Graham is an award-winning writer and the author of 32 books, several of which are about various aspects of the Internet. For more information connect with me on Google+