Internet Psychologist
Making people buy from you online is harder to achieve than selling off line. When selling online it is often harder to find and engage objections, there’s no body language to pick up on and customer feedback sometimes doesn’t get through on time. Here are couple of tips to make …
When a customer begins to express objections (or as I prefer to call them concerns) during the selling process this can be very, very good news! Firstly, they may be genuinely considering your idea and as they are thinking about it some possible hurdles spring to mind. And secondly as …
After fifty years of studying businesses of all kinds Dun & Bradstreet (the world’s leading provider of financial information on companies – their database holds information on 100 million companies!) concluded that the entirety of business wisdom can be summarised in one statement: “Businesses succeed because of high sales; businesses …
What separates the real persuasion professional from the amateur is the quality of their planning and preparation. Amateurs blunder into sales calls without having planned and prepared correctly. One of the vital things to consider is: How well do you know your customer / potential customer? Some things to find …
By Simon Hazeldine How many sales are you missing out on? How aware are you of the errors that could be costing you orders, commission and profits? In the course of training and coaching salespeople I see the same mistakes being made time and time again! Review your performance …
By Simon Hazeldine Master salespeople are adept at utilising powerful psychological strategies to influence people. Here are three from my personal top ten: People will buy from people they likeExtensive psychological research demonstrates the importance of ‘liking’ in persuading people. Master salesman Joe Girrard (In the Guinness Book of Records …
By Simon Hazeldine The very best salespeople never ever hard sell. What is the big secret? The secret is that they don’t think of themselves as salespeople! They think of themselves as consultants. Their aim is to help people to get what they need. A consultative approach means that your …
By Jim Ewan Objections! A word that strikes terror into the salesperson’s heart! But should it? Let’s examine the facts. First, there are probably no more than half a dozen objections to whatever your sales proposition may be. That being the case; learn the answers! Obviously the objections you encounter …
By Mike Yates In Part 1 we identified that one of the key areas to help you become outstanding in sales is the ability to ask outstanding questions. To be more specific: how you develop your meetings with prospective clients. Do you rehearse your meetings in advance? Do you practice …
By Mike Yates As you may be aware, one of the keys to success in sales is to build trust with your prospects and clients. The best way of building trust is by listening to people talk about their problems and their needs. The only sure fire way to do …
By Mike Yates I was reading an article recently about Tiger Woods who many people consider to be at the top of his game. A remarkable fact about him, however, is that he has a coach (he has always had one). He is taking constructive feedback from a golfer and …
By Mike Yates We all know that if a client refers us to one of his associates or friends, we have a much higher probability of making a sale and doing business with that referral than if we had no introduction. In fact, it is up to 10 times easier …
By Mike Yates Embrace the objections of your prospects and customersRight now and over the next few weeks, consider the regular objections you get from prospects as a positive step as well as an inevitable way to generate increased business. Objections confirm a certain level of desire for your product …