Graham Jones

Online behaviour is not the same worldwide

If you sell things worldwide, you need to ensure that your web sites are localised to user behaviour in each country. For instance, people in the USA behave differently online than people in the UK. New research from ScanSafe shows that American Internet users are much more likely to use sites to search for jobs than their British counterparts. Conversely, UK web users are much more likely to search for a new house or visit a wedding site than people in the USA. What this shows is differences in preferences between people either side of the Atlantic. It provides a good lesson for Internet marketers as well; if you treat your web site users as similar, you are bound to attract less interest than you might. You need to set up separate sites to appeal to different groups of individuals, whether they are similar because of nationality, or some other common tie.

Graham Jones
Graham Jones is an Internet Psychologist who studies the way people use the online world, in particular how people engage with businesses. He uses this knowledge to help companies improve their online connections to their customers and potential customers and offers consultancy, workshops, masterclasses and webinars. He also speaks regularly at conferences and business events. Graham is an award-winning writer and the author of 32 books, several of which are about various aspects of the Internet. For more information connect with me on Google+
Graham Jones

@grahamjones

Graham Jones is an Internet Psychologist, professional speaker and author of 32 books who helps businesses understand the online behaviour of their customers
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Graham Jones

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