Earlier this morning the doorbell rings and standing there was a reporter from ITV News. After a brief chat we agreed on a recording that will take place later in the week.
If you are a “big change” business, then you are like my garden fence. Leaving it unpainted for so long has created much more work, at a higher cost, than if it had been tended to every year. Ignoring reviews of your online activity for long periods also means you make more work for yourself and raise your costs.