I’m on the BBC Radio Four programme You and Yours today, talking about why we love online review sites like Trip Advisor.
Other posts that might interest you:
- Retailers are failing to impress their customers Internet shopping sites are not really providing what people want. Bricks and mortar retailers have a lot to learn.
- Facebook is one of the most hated brands in the UK… Facebook gets the thumbs-down from British web users. Research suggests UK is falling out of love with the social network
- Global FMCG Online Sales Grew by 26% in 2016,… UK online grocery sales reached 7.3% market share in 2016
Graham Jones is an Internet Psychologist who studies the way people use the online world, in particular how people engage with businesses. He uses this knowledge to help companies improve their online connections to their customers and potential customers and offers consultancy, workshops, masterclasses and webinars. He also speaks regularly at conferences and business events. Graham is an award-winning writer and the author of 32 books, several of which are about various aspects of the Internet. For more information connect with me on Google+