BBC You and Yours

2nd February 20123rd February 2012 by Graham Jones

I’m on the BBC Radio Four programme You and Yours today, talking about why we love online review sites like Trip Advisor.

Graham Jones

Graham Jones is an Internet Psychologist who studies the way people use the online world, in particular how people engage with businesses. He uses this knowledge to help companies improve their online connections to their customers and potential customers and offers consultancy, workshops, masterclasses and webinars. He also speaks regularly at conferences and business events. Graham is an award-winning writer and the author of 32 books, several of which are about various aspects of the Internet. For more information connect with me on Google+

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