Online shops fail to predict customer behaviour

The Political Editor of Sky News, Adam Boulton, is now a YouTube sensation after his live TV spat with Labour Party adviser, Alistair Campbell. “Don’t keep saying what I think,” yelled Mr Bolton, “don’t keep telling me what I think.” There is no love lost between these two anyway; but …

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WordPress is wrong and graphic designers are right

A standard WordPress page does not help your website visitors remember what is important WordPress is one of the most popular pieces of software around. Indeed, on WordPress.com there are over 11m blogs – and as for the number of websites that are built using WordPress.org, well it’s anyone’s guess. …

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Internet success is more likely when you meet the right people

RBS boss says bankers are paid to much; but that’s because of their brains The boss of RBS has scored a Gordon Brown-like “own goal”. The bank’s Chairman, Sir Philip Hampton, has admitted that city bankers are paid too much – “astonishingly high”, is what he said their salaries were. …

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Brain scans reveal who will help you achieve online success

Looking inside our head provides answers for Internet business owners trying to achieve online success Bankers at Lloyds will be deleriously happy today. They have returned to profit after being in the doldrums; and that means – you guessed it – bonuses….! Whoopee…! Here come the rich times again for …

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Alter your web design to match your readers

How annoyed are you when you go into a bookshop and see a book entitled “Email for the elderly” or “Windows 7 for Seniors”? There is a plethora of books out now all targeting a group of people aged 50 and over all variously described as “senior” or “elderly” or …

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Stop neglecting your website visitors to avoid damaging them

So is the British Chancellor your darling or do you feel ignored by him today? The UK budget this afternoon provided the usual flim flam. Predictions of growth, which won’t materialise, departmental cuts which they cannot possibly make and a hocus pocus collection of handing stuff out with one hand …

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File sharing action shows how old fashioned lawyers are

Lawyers are currently issuing letters to people they suspect of illegally engaging in file sharing online. Two law firms are reportedly doing this and already big hitters in the online and mobile arenas, such as 02, are attacking the move. The law firms are arguing that the people they are …

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Your online self could help you in the real world

James Cameron may have created the world’s most successful movie with Avatar, but the merging of a real person with their “other world” fake, may not be as far fetched as it sounds. The notion in the film that a personality could exist in two different individuals – one real, …

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You could be focusing your efforts on the wrong business competitors

Business owners frequently worry about their competition; that’s understandable. However, sometimes people focus on the wrong competition. After all, consider for a moment who the biggest competitor to, say Vodafone might be. Is it Orange, T-Mobile or, perhaps, O2? Wrong; it’s Twitter. The obvious competitors are the other phone companies, …

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Altruism is alive and well and living on Twitter

The seemingly shady characters who inhabit the Israeli Secret Service lay accused of stealing the identities of six British citizens as part of a plot to murder a Palestinian militant. If true, that’s not very nice behaviour is it? Tiger Woods is about to break his silence over his serial …

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Happy online customers are more likely to help your business

Customers can either help you or hinder you. They can, for instance, let other people know about how wonderful you are, merely because they want to do that. On the other hand they can write negative reviews or blog posts saying how appalling your customer service has become. Clearly you …

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Choose your online friends with care

Friends are important; they support you, listen to you, laugh at your jokes and have fun with you. Online they share information with you, point you in the right direction to useful material and support you with their feedback. There is little doubt that both online and offline friends are …

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