Service Desks need to become ‘predictive’ and address the ‘internet of things’
New white paper reveals why we should tackle head on the rise of social media, the consumerisation of IT and all things Internet
Social Media News
Brands Should Keep On Top Of New Social Media Techniques In Order To Keep Campaigns Fresh
Brands should know how to keep on top of social web changes in order to produce fresh campaigns, says integrated PR agency Punch Communications.
‘Social Reading’ Raised to a New Level by Interactive e-Book With Integrated Facebook Connection
With their first iPad app, the German start-up company Frankbooks enables users to communicate with other readers, as well as with the author or a particular character from the novel via an integrated Facebook plugin
UNITY Mobile Launches First Mobile Publishing Application in Facebook App Center
UNITY Mobile has a new application in Facebooks app center, providing a new social mobile and publishing experience
Consumers Want More Security Advice to be Given to Children Using Social Network Sites
Consumers want more security advice to be given to children using social network sites.
Huffington Post Media Group Launches HuffPost Live
New Streaming Network From Huffington POst Gives Viewers a Chance to Join Live Conversations
Half of the Olympics viewers are using social networks at the same time
Almost half the people watching the Olympics are simultaneously using other devices to engage with the games on social networks.
Kenshoo Social Illuminates Value of Social Media Through Impression Measurement for Facebook
Kenshoo helps internet marketers determine full impact of Facebook Ads on bottom-line results
How to Optimize Social Media for Retailers
On a podcast posted on leading-edge retail thought leadership site What’s Next Retail, Raines says that integration with smartphones is major social media trend that retailers need to continue figuring out.
International Olympic Committee Unveils New Social Media Features
Olympic Athletes’ Social Media Hub to include Live Athlete Q&A, Faces of Olympians and Olympic Challenge game. New Social Media Platform Integrations with Instagram, Tumblr, Facebook, foursquare and Google+
Employees Spend More Time on Social Networks at Work than Home
UK adults spend more time on social networks at work than they do at home and in their free time
How NOT To Attract Customers To Your Online Profile
Profiles with a personal profile picture had 12 times more views than similar listings with no image
Black Box Social Media Releases ‘Tweeting Tips for Business and Marketing’ Report
‘Tweeting Tips for business and Marketing’ is a report for marketers providing them tips on how to best use Twitter for business.
The Anti-Social Network?
Facebook’s core audience- teenagers-are starting to fall out of love with the website and that activity may have peaked amid a mounting groundswell of dissatisfaction and concerns over privacy and bullying
LinkedIn Security Concerns: Advice from Experian on Password Protection
Experian is alerting consumers to the importance of strong password protection, following reports that nearly 6.5 million passwords belonging to members of social networking website LinkedIn may have been leaked online