Helping you understand online customer behaviour

Getting to grips with online customer behaviour is one of the most significant needs in modern businesses. Here you can find out the latest information on how people behave online. With the help of Graham Jones, Internet Psychologist, you will improve the way you use the Internet in your business. Get the maximum benefits from the latest knowledge in online and consumer psychology.

Latest blog posts from Graham Jones, Internet Psychologist

Societie Generale and the missing £3.6 billion

You would think that it would be easy to find the £3.6 billion missing from one of France's biggest banks. After all it's not a small pile of money. Somebody must be able to spot it.So where is it? What most people seem to have ignored is that if the money isn't in...

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How to dramatically increase your online productivity

Xobni is one of the most fantastic applications I have seen in goodness knows how many years of looking at computer software. Never before have I reviewed a piece of software either for myself or for a computer magazine and have been so bowled over so instantly.Xobni...

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The Internet isn’t global – it’s local

People tend to work not very far from where they were born -- indeed, in the UK, the average commuting distance to work is just 8 miles. Most people in the UK, live within about 10 miles of where they were born. We don't actually travel as far as would like to...

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We are about to witness the death of television

Sir Michael Grade tries his best to talk up ITV, but he must know his service on the brink of doom. For several years, TV advertising has struggled. Indeed, six months ago I wrote about how television advertising was hard to come by. ITV, in it's interim report, says...

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M&S sales figures show absolute need for the Internet

Sir Stuart Rose, the boss of retailer Marks and Spencer, was on TV this morning defending his company's fall in sales figures over the Christmas period. The High Street giant saw a fall of more than 2% compared with the same three months in 2006. Even though Sir...

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LinkedIn opens up for all

Lucian Beebe may go down in history as one of the people responsible for a major shift in the way people do business. Who is he, you ask? Well, he is in charge of product management at LinkedIn, the business social network. And how does that make him so important?Well...

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A new way to make money online

Entrepreneurs are always seeking new ways of making money online. But sometimes it is more simple than you think. Take, for instance, making money from the media. For years newspapers and magazines have paid large amounts of cash for "exclusive" photographs. Yonks ago...

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Big business fails to understand blogging

Big business is notorious for failing to either understand the Internet or to use it effectively. Indeed, the vast majority of large corporations have web sites which have cost them tens of thousands but which have no impact on their income. In other words, for most...

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About Graham Jones

Graham Jones, Internet PsychologistI am a psychologist who specialises in Internet use and behaviour. I can help your business profit through a better understanding of the online behaviour of your customers and potential clients.

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Graham’s Latest Media Activity

  • Daily Express

    Interviewed for a feature in the Daily Express about the choice of colours for buying cars
  • Daily Mail

    Interviewed for an article on the psychology of the phenomenon of "catfishing" online
  • Daily Record

    Interviewed about the 25th anniversary of the text message
  • Talk Radio Europe

    Interviewed for Talk Radio Europe's morning show about the psychology of the "Blue Whale" social networking "game"
  • Daily Mail

    Interviewed for an article about the psychology of writing emails.


Sharon FrancisMedia First

Graham is an excellent speaker and consummate professional. His wealth of experience ensures he always provides witty and entertaining talks for any audience.

Graham has extensive expert knowledge of internet psychology, marketing, internet behaviour and was a big help to my company. He is result oriented, likes to share his broad knowledge and I would definitely recommend him to everyone who is unsure about their business branding and positioning.

Graham SpeechleyBusiness Leaders Group

Graham has now spoken three times for our leadership development groups at Business Leaders Groups. Each time the audience of CEOs, MDs and Senior Managers has been fascinated by the ideas and revelations about the way people use the Internet. They learnt how their approach should be modified to increase their RoI on their web activities. I strongly recommend Graham as a speaker to this type of audience. Wonderful stuff!

Expert is an over-used term these days but in Graham’s case the mantle is truly deserved. Not only does he have an encyclopaedic knowledge of leading edge internet marketing technologies but he backs it up with strategies that draw on his extensive experience in PR and psychology to provide you with a workable plan. If you want to get more from your online marketing efforts then it pays to hear what Graham has to say. Read his blog. See him speak. Hire him. It will make a difference to your online results.

Nigel TempleNigel Temple

Graham Jones knows more about internet marketing than anyone else I have ever met. He is a deep thinker, who can help you to make more money and attract a greater market share. Hire him as your consultant or ask him to deliver a talk to your team. Highly recommended!

Will KintishKintish

Graham is one of those rare people you can always rely on. He is an expert in his field and when he advises me on all aspects of social media and web-based ‘stuff’ he always adds value.
Oh, and by way of a bonus, he is one of the nicest guys around.

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