Graham Jones

Your website relies on social pressure

Pic-sextingTeenagers simply “have to” get involved in sending “sext” messages – the mobile phone messages that reveal their sexual activity and which also may include nude imagery. A new study shows that if they don’t “sext” they feel left out. In other words, they do it because “everyone” is doing it.

Meanwhile, over at the US Congress, we find politicians in a similar dilemma. Should they Tweet or not? It seems that only when others around them are Tweeting – when they feel encouraged to Tweet as a result – do they actually engage in using Twitter.

In both instances the same thing is happening – social acceptance. We do things to make ourselves socially acceptable to the rest of our peers. If most of them engage in a particular activity we will do the same, just to get ourselves accepted. Whatever you call it – peer pressure, social pressure – it all amounts to the same thing. We are like sheep.

And therein lies a secret for your online business. If you can get a reasonable slice of your visitors to do the same thing, the rest of them will follow. So, you need to show what other people are doing on your website – particularly if you sell products. Amazon already does it with their “people who bought this also bought this”. Then there are the sites which show you what the popular pages are on the site, or what other people are reading or viewing – the BBC does this, for instance.

But whatever approach you take, showing your visitors what other people get up to is likely to encourage more of your visitors to do the same. And if you are selling products, that can only help your bottom line. Social pressure works; we could use it more often online.

Graham Jones
Graham Jones is an Internet Psychologist who studies the way people use the online world, in particular how people engage with businesses. He uses this knowledge to help companies improve their online connections to their customers and potential customers and offers consultancy, workshops, masterclasses and webinars. He also speaks regularly at conferences and business events. Graham is an award-winning writer and the author of 32 books, several of which are about various aspects of the Internet. For more information connect with me on Google+
Graham Jones

@grahamjones

Graham Jones is an Internet Psychologist, professional speaker and author of 32 books who helps businesses understand the online behaviour of their customers
You know that #content is king, but is your boss convinced? https://t.co/vjPnBtUfIA via @WeAreArticulate https://t.co/QxAWuKGnSg - 14 hours ago
Graham Jones

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