Interactions Launches Retail Trend Report
Global leader in consumer experience marketing leverages insights capabilities to deliver primary research to retailers and manufacturers
Newswire
Juniper Research Forecasts 130 Million Mobile Video Calling Users by 2018
While users of mobile video calling services such as Skype are forecast to increase to over 130 million users by 2018, question marks remain over the potential for mobile video calling to generate revenues in its own right
WikiBusiness to Bring Credibility to Digital Information for Businesses
The launch of WikiBusiness.org in association with Wikipedia on January 7 this year, gave a completely new dimension to the digital information available for businesses, professionals and companies
Addressing The Omnichannel Customer Experience
The CExpress newsletter is published 12 times a year and is designed to inspire customer experience excellence
Interactive Video Ad Impressions Up 77 Percent Year-Over-Year
Brands are rapidly adopting interactive video advertising and engaging with consumers in unique ways only available within the digital ecosystem
The World Celebrates 25 Years of the Web
Today, people everywhere are joining Web inventor Tim Berners-Lee in wishing the World Wide Web a happy 25th birthday
Finance professionals still see e-mail as best form of business communication despite rise of social media
Despite the rapid rise of social media, 88% of IT and finance professionals still rate e-mail as the best way to receive business information
Poor A/B testing is costing online retailers up to $13bn
Poor A/B testing methodologies are costing online retailers up to $13bn a year in lost revenue according to new research from Customer Experience Management (CXM) platform, Qubit
More Than Two Thirds of Companies in Western Europe Plan to Invest in Marketing Automation in 2014
Two-thirds of companies in Western Europe have active investment plans for marketing automation systems in 2014, according to the latest research from leading industry analysts, Ovum
Consumers Expect Brands to Offer Click-To-Call
Consumers Expect Brands to Offer Click-To-Call says new research study
Global Digital Content Spend Rockets to $57 Billion in 2013
The report includes insights into the digital music, digital movies, digital games and mobile apps markets.
Purchases on Mobile Devices to Exceed 50bn Transactions Annually by 2016
A new report from Juniper Research has found that the annual number of purchases made on mobile handsets and tablets is expected to reach 53 billion by 2016, almost double the 27 billion made last year.
Planned Departure Now Allows Users to Will Their Digital Assets to Charities
Bequeathing social media profiles offers a new way to stimulate charitable donation
Ignoring the Move to Mobile Could Cost UK SMEs £77 Billion This Year
Research results show SMEs in the UK could be missing out on £77bn annual revenue by not having mobile-optimised websites
A Quarter of Parents Fear Their Children Have Been Exposed to Cyber Threats In Past Year
More than a quarter (27 per cent) of parents believe their children have been exposed to online risks, such as accessing inappropriate content or cyber bullying in the past 12 months