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Graham Jones

Digital Business Psychologist

Graham Jones

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  • Blog
  • Newsletter
    • 7 Reasons to Get My Weekly Newsletter
  • Press
    • Media Interviews
    • Media Appearances
    • Media Biographies
  • About
    • 12 Facts
    • Graham Jones – Biography
    • Graham Jones – Author
    • Consultancy
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Online Business

Google Adwords screenshot

Should you stop advertising on Google?

21st March 2017

Google is in trouble. An investigation by The Times newspaper has triggered dozens of brands to abandon advertising on Google. Should you follow suit?

Categories Online Business, Search
Searching on Ebay

How to increase sales with a simple search box

23rd December 202020th March 2017

Convenience is key if you want people to buy from your website. Number one on their list for convenience? Search.

Categories Online Business
Customer loyalty concept

What can your business really gain from car insurers?

23rd December 202017th March 2017

Customer loyalty is dead. As competition increases and more products go on sale, people become less concerned about brand and being with the same supplier.

Categories Online Business
YouTube on a laptop

Online video is a waste of your time

23rd December 202022nd February 2017

People spend hours only watching short snippets of online video and not getting the complete story. That wastes their time and yours if you produce video.

Categories Online Business
Stopwatch on white computer keyboard

Is your business ready for being instant?

7th February 2017

Retailers are moving ever closer to instant delivery. This is making the need for instant gratification even more important. Is your business ready for that?

Categories Online Business, Psychology
Person engaged with blog

Active website users want even more from your business

25th January 2017

The more people engage with the Internet, the more they want from you in the “real world”. Businesses need to provide even more customer communication.

Categories Online Business, Psychology
successfulwebsite

Study of ebook usage shows how to run an online business

20th December 2016

The secret to online success is revealed: there is no secret. Your online business depends on working hard on three main factors.

Categories Online Business
Man using mobile with lots of messaging apps

More confusion for Internet users thanks to Microsoft Teams

23rd December 202011th November 2016

Microsoft Teams is the latest messaging apps to hit the Internet. How many more do we need? The more choice, the more “paralysis” sets in.

Categories Online Business
Customer Loyalty key on keyboard

What’s stopping your customers from being loyal?

30th December 20191st November 2016

Customers are loyal to a few dominant brands. But the rest of business struggles with loyalty due to inconsistent marketing.

Categories Online Business
networkcableyellow 1

My server destroyed my WordPress website

24th September 201620th September 2016

For almost three weeks I did not have a website, or emails. My discovery of poor standards and poor service provides lessons for all businesses.

Categories Online Business
Facebook chart

Dominant super-sites force other websites to their way

19th August 201610th August 2016

Dominant players on the web focus the mind of users; that means your website needs to be like the dominant sites

Categories Online Business
virtualmirror e1468505714239

Making your online products seem tangible will raise sales

15th July 2016

Website visitors need to see the tangibility of products to help encourage them to buy. But how do you do that in two dimensions online?

Categories Online Business
ID 100161683 Apps

What is the number one app you should use more than others?

31st March 2016

There is one app you should use more than any other. But which one is it? The result might surprise you.

Categories Future, Online Business
Time for Facts

Why you need to be more accurate on your website

9th February 2016

You need to be more accurate on your website, rather than emphasise expertise. Only people with low knowledge value expertise more than accuracy.

Categories Blogging, Content Marketing, Online Business
Credit card and computer

Savvy shoppers actually start shopping on the web

15th January 2016

Most shoppers start their shopping journey online. At the same time most businesses are failing to get digital marketing right. Business is out of touch.

Categories Online Business
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© 2026 Graham Jones - B.Sc. (Hons), B.A. (Hons), Adv.Dip.Ed., GMBPsS., M.Sc., M.Ed., FPSA, PSAE, FHEA

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