Sainsbury’s results show how not to sell
Sainsbury’s results show drop in sales. Focusing on price is the problem.
Juniper Research Forecasts 130 Million Mobile Video Calling Users by 2018
While users of mobile video calling services such as Skype are forecast to increase to over 130 million users by 2018, question marks remain over the potential for mobile video calling to generate revenues in its own right
Sunday Times
Interviewed for piece in Sunday Times magazine about the way social media affects our view of ourselves
What missing flight MH370 tells us about your website
The disappearance of flight MH370 is a complete mystery. When there is an information vacuum people seek to fill it.
WikiBusiness to Bring Credibility to Digital Information for Businesses
The launch of WikiBusiness.org in association with Wikipedia on January 7 this year, gave a completely new dimension to the digital information available for businesses, professionals and companies
17 Surprising Facts About Social Media
Infographic with some surprising statistics on social media and social networks
Addressing The Omnichannel Customer Experience
The CExpress newsletter is published 12 times a year and is designed to inspire customer experience excellence
Interactive Video Ad Impressions Up 77 Percent Year-Over-Year
Brands are rapidly adopting interactive video advertising and engaging with consumers in unique ways only available within the digital ecosystem
World Wide Web – is it really 25 years old?
Who invented the World Wide Web? When was the World Wide Web invented? Today these questions get definitive answers but who knows what the next 25 years will bring?
BBC London
Just appeared on BBC London talking about the positive impact of 25 years of the World Wide Web.
The World Celebrates 25 Years of the Web
Today, people everywhere are joining Web inventor Tim Berners-Lee in wishing the World Wide Web a happy 25th birthday
Get people to press buttons on your website
When people press buttons they feel involved with your website. But it has a long-lasting impact, according to research, improving perceived value.
The Year of the Social Small Business
Infographic from LinkedIn Looking at The Year of the Social Small Business