Helping you understand online customer behaviour

Getting to grips with online customer behaviour is one of the most significant needs in modern businesses. Here you can find out the latest information on how people behave online. With the help of Graham Jones, Internet Psychologist, you will improve the way you use the Internet in your business. Get the maximum benefits from the latest knowledge in online and consumer psychology.

Latest blog posts from Graham Jones, Internet Psychologist

Charles Dickens would have loved the Internet

Charles Dickens was born 200 years ahead of his time. Today the world celebrates his birth back in 1812 when the notion of the World Wide Web would have been science fiction. But had Dickens been around today there is little doubt he would have loved the Internet,...

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Twitter users prefer information to being social

Twitter is a great social network - after all, you can have quick conversations with people, sharing your thoughts about a TV programme "live", or commenting on a soccer player's mishaps on the field with other Tweeters in the stadium. You can even tell people you are...

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Don’t be too honest on Facebook

Facebook users are nothing if not honest. Several studies have shown that we are frequently more truthful online than we are in the flesh. Want to know the "real person" you meet? Take a look at what they say on Facebook and other social networks and you'll glimpse...

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Twitter can manipulate your behaviour

Twitter is not necessarily doing what you think it does. Rather than being the place where you send out short messages to your friends and colleagues it may be the place where your behaviour is manipulated by software. Researchers in Boston, USA, have discovered that...

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Do not ignore your website visitors

Hello, how are you? Hope you are well and that you have had a good day so far. Now, tell me, isn't it nice to be asked, to be recognised, to be noticed? I am writing this from the Rudding Park Hotel, near Harrogate, where I am speaking tomorrow morning. I arrived to...

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Latest online business news releases

Shoppers love click and collect

Customer satisfaction with click and collect services is high – three quarters of online shoppers are currently very satisfied with click and collect

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About Graham Jones

Graham Jones, Internet PsychologistI am a psychologist who specialises in Internet use and behaviour. I can help your business profit through a better understanding of the online behaviour of your customers and potential clients.

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Graham’s Latest Media Activity

  • Daily Express

    Interviewed for a feature in the Daily Express about the choice of colours for buying cars
  • Daily Mail

    Interviewed for an article on the psychology of the phenomenon of "catfishing" online
  • Daily Record

    Interviewed about the 25th anniversary of the text message
  • Talk Radio Europe

    Interviewed for Talk Radio Europe's morning show about the psychology of the "Blue Whale" social networking "game"
  • Daily Mail

    Interviewed for an article about the psychology of writing emails.


Sharon FrancisMedia First

Graham is an excellent speaker and consummate professional. His wealth of experience ensures he always provides witty and entertaining talks for any audience.

Graham has extensive expert knowledge of internet psychology, marketing, internet behaviour and was a big help to my company. He is result oriented, likes to share his broad knowledge and I would definitely recommend him to everyone who is unsure about their business branding and positioning.

Graham SpeechleyBusiness Leaders Group

Graham has now spoken three times for our leadership development groups at Business Leaders Groups. Each time the audience of CEOs, MDs and Senior Managers has been fascinated by the ideas and revelations about the way people use the Internet. They learnt how their approach should be modified to increase their RoI on their web activities. I strongly recommend Graham as a speaker to this type of audience. Wonderful stuff!

Expert is an over-used term these days but in Graham’s case the mantle is truly deserved. Not only does he have an encyclopaedic knowledge of leading edge internet marketing technologies but he backs it up with strategies that draw on his extensive experience in PR and psychology to provide you with a workable plan. If you want to get more from your online marketing efforts then it pays to hear what Graham has to say. Read his blog. See him speak. Hire him. It will make a difference to your online results.

Nigel TempleNigel Temple

Graham Jones knows more about internet marketing than anyone else I have ever met. He is a deep thinker, who can help you to make more money and attract a greater market share. Hire him as your consultant or ask him to deliver a talk to your team. Highly recommended!

Will KintishKintish

Graham is one of those rare people you can always rely on. He is an expert in his field and when he advises me on all aspects of social media and web-based ‘stuff’ he always adds value.
Oh, and by way of a bonus, he is one of the nicest guys around.

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