Social pressure can change online behaviour
People do what other people do, so you can use social sites to create pressure to buy your products and services
Mobile Commerce Transactions to Exceed $3.2 Trillion by 2017
The value of mobile commerce transactions conducted via mobile handsets and tablets will exceed $3.2 trillion by 2017
Foundations for 3D Internet Revealed
The Center for Internet Excellence (CIE) announces results from the Chiru project, which focused on laying the groundwork for 3D Internet on mobile devices
Bing insider talks about search engine optimization
Bing’s Duane Forrester shares insights on search engine optimization
Oxford University has poorest online presence in UK education, new research reveals
Oxford University has the poorest online presence in the UK, according to new research carried out by user experience agency Webcredible.
Get your customers to pay in advance, they will enjoy it
Get your customers to pay in advance. They will enjoy your products more this way.
Significant Effort Needed to Meet Superfast Broadband Targets
Whilst nearly all households in Europe could access basic broadband services at the end of 2012, significant challenges still remain in delivering high-speed broadband to all
7 ways to provide exceptional ecommerce customer service
Infographic showing 7 ways to provide exceptional ecommerce customer service
It’s official: Internet Addiction DOES NOT exist
Internet Addiction does not exist and should not be a subject for further study, says the American Psychiatric Association
BBC Scotland
Interviewed on the BBC Scotland radio breakfast show today
5 ways to understand customer behaviour online
Five ways in which you can understand the online behaviour of your website customers. Tips on web psychology.
Wired
My interview in Wired Magazine
Malaysians are the most active on social media – twice as active as Americans
Malaysians are the most active on social media and twice as active as Americans, according to a survey released today