Who is to blame for your website problems?

Who is to blame for your website problems?

Is it national “blame another country week”? I woke up this morning to the news that Google was blaming China for an issue with Gmail. The day before we had the Germans blaming the Spanish for an E.coli food poisoning outbreak. And, following the allegations that the UK Border Agency …

Read More

Sepp Blatter

How to prevent Twitter from leading you to prison

Sepp Blatter is coming in for a lot of online stick today. The much-criticised President of FIFA appears to be somewhat oblivious to the highly vocal complaints that international football is in crisis. Allegations of corruption are flying around and on Twitter, for instance, you’ll find plenty of people willing …

Read More

Cheryl Cole Sacked

How to find out if your website truly engages

Aah..let’s here the sympathy for poor Cheryl Cole…cruelly “sacked” from the American version of The X-Factor – apparently for her Geordie accent. It seems that in the pilot programmes no-one could understand her. But as the talk-radio presenter LaDona Harvey said on TalkSport yesterday, the chances of people from Newcastle …

Read More

TweetDeck

Why Twitter has made a $40m mistake buying Tweetdeck

So, after all the rumours and speculation Twitter has bought Tweetdeck for a whopping $40m. Big mistake chaps. If you didn’t already know it, Tweetdeck is an application for managing social network information, in particular Twitter. On its own, Twitter is pretty much useless. The front page is of no …

Read More

Facebook's Mark Zuckerberg

Why Mark Zuckerberg is right about the under-13s

Facebook boss Mark Zuckerberg has caused a wave of controversy by saying that he wants to fight for the right of children under the age of 13 to use Facebook. At the moment it is illegal in the USA for social web companies to allow registrations of those under the …

Read More

There is no such thing as B2B – or B2C either…!

Go to any business meeting these days and talk about Twitter or Facebook and you’ll be met with a familiar cry: “Aha,”, says the hapless accountant, lawyer or consultant to you, “that’s all very well for consumer businesses, but how can it help those of us in the B2B sector?” …

Read More

Social Media Expert Reid Hoffman

Social media requires the human touch

Reid Hoffman, the founder of LinkedIn is set to make a tidy sum when his social media site goes public later today. Estimates vary, of course, but when shares start selling today, Hoffman will become a multi-millionaire. Nice. I was speaking at a conference in London a year or so …

Read More

How to monitor social media presence

How to monitor your social media

How do you monitor your social media? Can you monitor social media in just ten minutes a day? Well you can if you follow the advice in this free ebook. How to monitor your social media in ten minutes “How to Monitor Your Social Media Presence in Ten Minutes a …

Read More

Yahoo! News

Been asked to comment on a story about what our email address says about our personality for an article being written for Yahoo!

BBC News Website

Interviewed by the BBC News Website for a story on online distraction – are workers distracted by the likes of Facebook? I explained that the distraction usually only occurs if the job is boring. Distraction is more of a comment on the design of jobs than it is on the …

Read More

The Whitehouse as an example of web page graphics

Web page graphics don’t need to be excellent

Web page graphics are important; they help us get a sense of the organisation of a page, they help us pay attention to specific ideas and they give us a feeling for the kind of website we are on. Even if you are not a visual thinker, graphics on a …

Read More

Story Telling Increases Your Website Readership

Story telling beats facts online

A German hairdresser is celebrating this morning after winning the “world’s best beard” contest in Norway – a story that is proving hugely popular online. Indeed, it is the second most shared item on the BBC News website, after the story about bomb threats to London. It is evidence taht …

Read More