Rude emails have a wide impact
Rude emails have an impact that goes beyond upsetting an individual. The stress of incivility in emails spreads to colleagues, friends and family.
Five ways to deal with email overload
Email overload is a significant problem affecting every office worker. Half the working day is now spent on email thanks to the overload. Each of us having to cope with more than 300 emails per day. Here are five ways you can cope with email overload and avoid the associated stress and frustration. Using these five methods can significantly reduce the time it takes to handle email.
Can you really achieve inbox zero?
Can you really achieve inbox zero? This article investigates the concept and looks at the psychology behind email overload.
Customers and suppliers agree at last on email marketing
Email users and businesses agree on one thing, it seems. Email marketing needs to improve.
Study Reveals Blueprint for Marketers: Elevate Your Email Marketing with a Customized & Contextually Relevant Approach
The SendGrid commissioned study found that marketers crave an email solution to enable personalized experiences across the customer lifecycle
Is communication getting too complex for brands?
Different categories of customers prefer alternative methods of communication. There is a complex array of methods of communicating required by brands.
Brits Prefer Handwritten Notes from Loved Ones Over Emails
New research reveals true extent of the demise of handwritten correspondence in the 21st century; tech generation set to revive flagging penmanship skills
How to make your email automatic
With Automatic Email you can save time and achieve things much more easily
Employers need to consider health and safety of emails
Out of hours emails are a health and safety issue. It turns out that checking emails out of office hours leads to possible mental health issues for staff.
Perfect Emails: What they look like from header to footer
Infographic showing the anatomy of a perfect email
10 Ways Automated Emails Can Wow Your Customers
Infographic Showing 10 Ways Automated Emails Can Wow Your Customers
Declutter your inbox
Declutter your inbox is a great book to help you be more productive with email.
Email volume rose 25 percent year-over-year during the 2015 holiday season
New findings from Experian show that Cyber Monday retained its rank as the top email volume and transaction day; 90 percent of emails included an offer
Five email marketing books that will boost your impact
Five of the best books on email marketing to help you ensure that you make the most of this excellent opportunity for profits.
Have you forgotten the email marketing basics?
Email marketers are not even doing the basics, yet they want to use sophisticated techniques. Email marketing only succeeds with the basics in place.
Are you using the best method of communication?
Several different methods of communication are now available. Are you using the right one each time?
One in every five emails goes missing
Almost 20% of emails never reach their recipients. Here’s what you can do about it.
Sending angry emails actually makes you angrier
Responding to emails that make you angry could be bad for you. Far better to do nothing, research shows.
Email is actually superior to voicemail for emotions
Email triggers more emotions in senders than voicemail. But the content is more negative in emails than voicemails.