Product Availability and On-Time Deliveries Matter Most to Consumers
A new survey by eBay Enterprise and CFI Group reveals that consumers desire multiple ordering and more shipping options
26th August 2015
Tag: online retailers
Online Business
Five easy steps to more sales from your website
You can increase your online sales with five simple steps that focus on customer convenience and the ability to provide them with something they want in the way they want it.
12th June 2015
What Consumers Want in 2015: Multi-screen Experiences, Personalisation and Social Shopping
DigitasLBi’s 2015 Connected Commerce study urges retailers to personalise the shopping experience in order to boost sales
12th May 2015
Amazon rises to top of social media ranking for retailers
Amazon tops online social media study
1st May 2015
Shoppers love click and collect
Customer satisfaction with click and collect services is high – three quarters of online shoppers are currently very satisfied with click and collect
30th April 2015
One Third of Online Shoppers Open to Drone Deliveries
One third (33%) of online shoppers would be willing to opt for delivery by drones
30th April 2015
Argos uses predictive live chat technology to help customers get the information they need to shop online
Partnership with [24]7 helping to drive customer satisfaction and increase sales
2nd April 2015
New omnichannel retailing guide for bricks and mortar retailers
New e-book detailing five key steps to blending digital and physical sales channels most effectively
17th February 2015
Infographics
ASOS – The First 15 Years
Infographic showing the first 15 years of ASOS, the online retail giant
16th February 2015
Infographics
Top Retail Twitter Practices
Top online shops Tweet significantly more than the “average” store. Want more business? Tweet more…!
3rd February 2015
Consumers Increase Online Shopping at the Expense of Omnichannel Retailers
71% of surveyed consumers in UK and 61% in US, reported doing more than half their 2014 holiday shopping online
22nd January 2015
Online “Bagging” Trend Costs UK Retailers Millions
Virtual Equivalent Of Window Shopping Takes UK By Storm
14th January 2015
How to set up a successful online store
The experience of the leading online fabric retailers Joel and Son Fabrics shows exactly what you need to think about if you want to sell online.
8th November 2014
Infographics
Retailers, Millennials and the Omnichannel
Infographic Looking At Retailers, Millennials and the Omnichannel
28th October 2014
Retail
No wonder the retail sector is in a mess
Retail is becoming increasingly fragmented as store owners fail to respond to consumer demands.
3rd October 2014
Technology Causing High Street and Online Shopping Experiences to Merge
SmartFocus survey reveals shopping preference is linked to age, with more younger shoppers more likely to shop online and via their smartphone
17th September 2014
Infographics
The gender divide in e-commerce persuasion
Infographic showing the gender divide in e-commerce persuasion
3rd September 2014
62% of UK Online Shoppers are Boomeroomers
Boomerooming is the process of researching products online, visiting a physical store to see/feel/touch/try a product in the flesh and find the best deals online before making the final purchase
2nd August 2014