What Consumers Want in 2015: Multi-screen Experiences, Personalisation and Social Shopping
DigitasLBi’s 2015 Connected Commerce study urges retailers to personalise the shopping experience in order to boost sales
retail
Shoppers love click and collect
Customer satisfaction with click and collect services is high – three quarters of online shoppers are currently very satisfied with click and collect
You are wasting your time with smartphone shoppers
Smartphone shoppers do a lot of browsing, but hardly buy anything
How loyalty programmes drive shoppers to return
Infographic showing how loyalty programmes drive shoppers to return
Shoppers Bringing Online Competition Inside Bricks-and-mortar Stores
Four in ten shoppers worldwide are using their mobile phones while shopping inside a store to compare prices
New omnichannel retailing guide for bricks and mortar retailers
New e-book detailing five key steps to blending digital and physical sales channels most effectively
Consumers Increase Online Shopping at the Expense of Omnichannel Retailers
71% of surveyed consumers in UK and 61% in US, reported doing more than half their 2014 holiday shopping online
Online “Bagging” Trend Costs UK Retailers Millions
Virtual Equivalent Of Window Shopping Takes UK By Storm
Over one in 20 people plan to shop online for Boxing Day Sales
The number of people shopping online on Boxing Day has more than doubled from 3 years ago
How to set up a successful online store
The experience of the leading online fabric retailers Joel and Son Fabrics shows exactly what you need to think about if you want to sell online.
Retailers, Millennials and the Omnichannel
Infographic Looking At Retailers, Millennials and the Omnichannel
No wonder the retail sector is in a mess
Retail is becoming increasingly fragmented as store owners fail to respond to consumer demands.
Technology Causing High Street and Online Shopping Experiences to Merge
SmartFocus survey reveals shopping preference is linked to age, with more younger shoppers more likely to shop online and via their smartphone
Tesco troubles teach website owners a lesson
Tesco is in trouble despite being Britain’s biggest retailer. The company’s problems provide a warning for online retail.