Point of Sale for the App Generation
There are apps that can transform the way a business is run, how staff and customers interact, and ultimately how profitable the business is.
retail
3 in 4 adults shop online and 54% bank online
Ukash highlights value of online cash payments to ensure consumers without credit or debit cards can also shop online
How Mobile Technology is Changing Retail
Infographic Showing How Mobile Technology is Changing Retail
Measuring the Results of Secret Shopper Data
Happy customers will purchase only your products and services and share their customer satisfaction experiences with friends and family.
Mobile shopping is just too risky for most people
Mobile retails suffers because of small screen sizes, limiting the extent of information people get, increasing their risk of purchase.
62% of UK Online Shoppers are Boomeroomers
Boomerooming is the process of researching products online, visiting a physical store to see/feel/touch/try a product in the flesh and find the best deals online before making the final purchase
Almost Half of UK Online Shoppers Purchase With International Retailers
Almost half (48%) of UK online shoppers have made an online purchase with a retailer based outside the UK, according to the latest eCustomerServiceIndex (eCSI) results from eDigitalResearch and IMRG.
Five psychological reasons why the M&S new website has problems
The new M&S website is failing to attract sales in spite of a £150m overhaul. What went wrong with the psychology of the new site?
Men spend more than women online
eCommerce marketplace, Flubit, uses its wealth of user data to explore the differences in male and female online spending habits
Just One Third of Online Grocery Shoppers Rate Their Experience as ‘Easy’
Just 32% of online grocery shoppers rate their experience as ‘easy’, suggesting that supermarkets need to improve their online user experience
Mobile Shopping Drives Impulse Buys
Smartphone uptake driving ‘impulse purchases’ according to a Europe-wide study of mobile money habits
Price is the main factor when choosing where to buy online
Online shoppers have an eye for a bargain, as new research reveals price is the main factor when choosing where to buy online
83% of Retail Brands to Adopt Omnichannel Strategy Within 18 months
Online-only and offline e-commerce retailers have different understandings of omnichannel, with few online-only brands exploring offline opportunities
UK High Street brands failing to engage on digital
New research suggests the UK’s biggest High Street brands are failing to adequately engage with the media and stakeholders, with 4 out of 10 brands failing to provide an online newsroom