Blogging is a winner and a loser for your website
Blogging may bring you lots more traffic; but is it the right traffic?
Graham Jones
Mobile generation are actually couch potatoes
New research shows that most shopping from mobile phones is done in the home, rather than “on the go”
Social networks could be the worst place to advertise
Social network advertising is popular, however research suggests it may work against advertisers due to psychological framing effects
BBC Radio Merseyside
BBC Radio Merseyside talking about online personality
Social pressure can change online behaviour
People do what other people do, so you can use social sites to create pressure to buy your products and services
Get your customers to pay in advance, they will enjoy it
Get your customers to pay in advance. They will enjoy your products more this way.
It’s official: Internet Addiction DOES NOT exist
Internet Addiction does not exist and should not be a subject for further study, says the American Psychiatric Association
BBC Scotland
Interviewed on the BBC Scotland radio breakfast show today
5 ways to understand customer behaviour online
Five ways in which you can understand the online behaviour of your website customers. Tips on web psychology.
Wired
My interview in Wired Magazine
Facebook is for older people
Facebook attracts older narcissists whereas Twitter attracts younger ones.
Get to know your customers first, connect with social networks second
Relationships are weakened by social media use in relationships that are new. But the same is not true for established relationships.
Social Media Boosts Consumer Power
Nearly a third of us (31 percent) post online following inadequate customer service, spreading the complaint across our network and beyond
Using Psychology to Increase Sales Conversions
Infographic that Shows How To UsePsychology to Increase Sales Conversions