BBC Radio Merseyside
BBC Radio Merseyside talking about online personality
Graham Jones
Social pressure can change online behaviour
People do what other people do, so you can use social sites to create pressure to buy your products and services
Get your customers to pay in advance, they will enjoy it
Get your customers to pay in advance. They will enjoy your products more this way.
It’s official: Internet Addiction DOES NOT exist
Internet Addiction does not exist and should not be a subject for further study, says the American Psychiatric Association
BBC Scotland
Interviewed on the BBC Scotland radio breakfast show today
5 ways to understand customer behaviour online
Five ways in which you can understand the online behaviour of your website customers. Tips on web psychology.
Wired
My interview in Wired Magazine
Facebook is for older people
Facebook attracts older narcissists whereas Twitter attracts younger ones.
Get to know your customers first, connect with social networks second
Relationships are weakened by social media use in relationships that are new. But the same is not true for established relationships.
Social Media Boosts Consumer Power
Nearly a third of us (31 percent) post online following inadequate customer service, spreading the complaint across our network and beyond
Using Psychology to Increase Sales Conversions
Infographic that Shows How To UsePsychology to Increase Sales Conversions
Forget Googling yourself, check your Facebook profile
Checking your own Facebook profile can raise your self esteem. Check your Facebook profile regularly if you want to feel good about yourself.
People just expect you to respond to email
People turn to email as second nature these days. They expect you to respond and monitor all incoming channels.
You have to believe in your website
If you are a true believer in the power or your website, you will do well online. Research shows true believers succeed.