Content is more important than style
Content of web pages is more important than their design. Research shows that content is what changes behaviour.
Graham Jones
Don’t blame Twitter for bad business
Twitter is not to blame for the financial meltdown following the AP fake Tweeet. It is bad business practice that is the culprit.
Mother and Baby Magazine
Interviewed for an article about online bullying
Press Association
Interviewed by the UK’s largest press agency, the Press Association, for a feature article on how the Internet is affecting our life.
BBC London
Appeared on the BBC London breakfast show this morning talking about children and the potential for iPad addiction
Express Magazine
I am in the Express Magazine today, talking about email overload.
Twitter study reveals hidden depths in 140 characters
Twitter study reveals that following a Twitter stream can be educational and provides an opportunity to learn and be involved
Boston Marathon Explosion – the Internet response
Boston Marathon Explosion coverage on the Internet demonstrates how caring and supportive people are and how well the Internet responds in crisis
Too much social media could be bad for relationships
Social media is thought to be good for extending relationships. However research shows it can be bad for your relationships
Music study shows why your customers buy things
Getting people to buy your products is simple – trigger their nucleus accumbens, part of the brain’s basic circuitry.
How to increase online customer satisfaction
Reminding people of what they might have bought reduces customer satisfaction. Online, you need to avoid reminders of what might have been.
Your online customers don’t set prices the same way as you
Internet shoppers take into account the total cost of an item, rather than just its benefits, research says
Lady Thatcher gave you the Internet
Baroness Margaret Thatcher will be remembered in totally different ways. Some people believe she was tremendous and delivered the massive change this country needed. Others believe she led to division and the smashing up of industries and associated communities. If you have been watching the myriad of TV tributes over …