Lawrence family shows us all how to behave

When the history books are written the names of Doreen Lawrence OBE, Neville Lawrence OBE and Stephen Lawrence will be writ large, along with the rest of this ordinary but amazing family, including Stephen’s brother, Stuart. It is almost unbearable to read the unbelievable way in which the Lawrence family …

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New Year Resolutions

This New Year your online resolutions should be tiny

So we are mere hours away from 2012 – the London Olympic Year when Britain’s hopes will be high and thousands of young athletes will be striving for their best performances so they can get their hands on that elusive gold medal. Meanwhile, at the other end of the athletic …

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busy shoppers

Retailers are bound to do better online

Retailers are predicting a bleak year ahead, with many already reporting a bad Christmas this year. Meanwhile, online stores have been breaking all records. On Boxing Day there were almost 100m visits to online shops with shoppers spending a total of 13 million hours browsing; this is a 20% increase …

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Meditating can help avoid online distractions

How to beat online distractions

For a moment, just focus…! Ignore those links on the right hand side of the page. Resist the temptation to sign up for my weekly newsletter. Shut your eyes to the other tabs and windows open on your screen. Instead, for a moment or two – concentrate. There that was …

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Christmas at home

Christmas Past or Christmas Present – which is best?

Charles Dickens knew a thing or two about human psychology. In “A Christmas Carol“, the main character Ebenezer Scrooge connects his past to his likely future and changes his behaviour as a result. Instead of being a miser, he dramatically alters his behaviour and becomes a model of generosity, providing …

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Customer information

Do not make your customers think

One thing we know about the former North Korean leader Kim Jong-il is that he did not allow “his people” to think. They were extensively controlled – and still are with public wailing demanded by the military dictators. It shows that you can rule by fear. But it also shows …

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Your online products need plenty of reviews

Harry Judd, the drummer from that popular beat combo McFly, is a brilliant dancer; we all know that because he won the TV contest, “Strictly Come Dancing” on Saturday night in front of a massive 12m viewers. Meanwhile, in other news, we all know that the French hate the English …

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Why you should have a slow shopping cart

French President Nicolas Sarkozy is today urging German Chancellor Angela Merkel to quicken the pace on sorting out Europe’s financial muddle. However, it might be a good idea to go slow. Rushing and impatience for results do not appear to be great bedfellows for financial stability. New research shows that …

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Baby with laptop

Babies can teach us how to use the internet

Protesters who tried to break into a corporate building in London today may have a point about the unfair distribution of wealth, but they are probably going about it the wrong way. Many people reckon the protesters should find something better to do, others call for harsher punishments for loutish …

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