You really should stop chasing web traffic

How many Twitter followers have you got? Are you ashamed by the low number of contacts you have on LinkedIn? Do you wish you had more friends on Facebook? Have you ever wanted more visitors to your web site? Wherever you look online there is an apparent competition to reach …

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Google isn’t really a search engine after all

Google is no longer a search engine. Instead, it is fast becoming a “short cut” engine to get to content we already know about. The fact that “Michael Jackson” is the current number-one search term on Google should not amaze us. But the remaining “searches” show a surprising trend. Even …

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How to boost your online rapport

Kate Winslet surprised teenagers in Reading the other day by dropping in to her old drama club, Starmaker, where life as an Oscar-winning actress began for her. She immediately created connection with her audience by saying they could ask her anything as she was “very normal”; she then proceeded to …

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Farewell Michael Jackson; Hello Internet nonsense

Michael Jackson’s sad death is a shock to us all; people will always have that “flashbulb” memory of always knowing where they were when they heard of his demise. For many, they will have been sitting in front of their PC screen, suddenly aware of a flurry of tweets in …

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Twitter set to replace Google for content search

Twitter could replace Google as a place to go to find useful content. New analysis from Hitwise Intelligence shows a remarkable difference in how people use these two services. It seems that around one in three searches on Google are for transactional sites – we are frequently looking to buy …

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Web site navigation needs rethinking

Visitors to your web site will be looking for guidance as to where to go next. Traditionally, this has meant that web sites have a menu of options across the top or down the left hand side. Indeed, eye-tracking studies show that this is precisely where people look first for …

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Being regular is more important than being frequent for bloggers

Bloggers often debate how often should they publish. “Should I blog every day?”, they ask, “Or should I blog twice a week or once a week?”, they add. Every blogger has the same quest – finding the perfect frequency of blogging. They are seeking a “magic pill” kind of answer; …

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Internet marketers assume wrong answers

Marketers often have a “gut feel” – they simply “know” they are “right” about something. Often, this turns out to be true; much psychological research shows that “gut feel” is surprisingly accurate. However, “gut feel” can also be wrong – as many Internet marketers will tell you. They have assumed …

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Graham Jones gets Masters degree in communication

Graham Jones, Internet Psychologist, has just been awarded a Master of Science (M.Sc.) degree from the UK’s Open University, where he is also an Associate Lecturer. The degree, which has taken three years of study, concentrated on the communication of science and technology. Graham said: “I am delighted to have …

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Freebies devalue your internet business

Internet marketers will often tell you that you have to give away bonus products to help sell items. Indeed as you trawl across the web looking for information it seems as though there is some kind of competition on between marketers to see just how many “bonus” products they can …

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You must keep your customers at arm’s length online

Customers shouldn’t become your friends in places like Facebook. That’s the conclusion you can draw from new research from the University of Pennsylvania which looked at the whole basis for friendship. When we see people as true friends, we appear to change the way we relate to the individuals. The …

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Brands are bottom of the internet heap

Iranian bloggers could teach some major international brands a thing or two. The current uprising of emotion and anger within Iran is getting the inevitable clampdown from the authorities. But they are up against technologically adept youngsters who are able to publish their views online. Protesters in Iran defy the …

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Email proves better than social media at selling

Customers are more likely to buy via email than any other means. That’s the conclusion of a new study by e-Dialog which showed that 63% of people would make an impulse buy as a result of an email. The survey of over 5,000 people in Europe showed clearly that email …

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Online profits boosted one step at a time

Your customers prefer to keep their cash in their pockets. Few people actually like spending money. They may like what they purchase, of course, but the act of seeing money fly out of their bank account is not something most people enjoy. No matter how good your products and services, …

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