Online Retail Sales to Reach $1.7 trillion This Year
New data from Juniper Research has revealed that global eRetail sales are expected to reach $1.7 trillion this year, up by more than 17% on 2014’s total
Rethinking Your Digital Customer Experience Strategy
Latest Issue of TeleTech’s Customer Strategist Journal Explores Ways to Meet Consumers’ Mobile Expectations and Build Deeper Customer Engagement Through Digital Channels
Time to Enter The Good Web Guide Website of the Year Awards
The Good Web Guide Website of the Year Awards are now open for entries, encouraging businesses, large and small, to put their websites to the test.
Cosmopolitan Magazine
Interviewed for a feature article on the psychology of Instagram for business
Wi-Fi driving customer growth for UK business
BT surveys UK businesses on the benefits of customer Wi-Fi
Five ways to boost customer loyalty online
How can you increase customer loyalty simply by using your website? Follow these five tips to find out.
The Evolving Digital Lifestyle Of The Mobile Consumer
BuzzCity’s latest global quarterly report on internet and surfing trends. Smartwatches, tablets and smart TV’s on the rise while mobile remains constant.
Are marketers making the best of behavioural research?
Marketers claim to use behavioural research to help them make decisions. But evidence suggests they are ignoring the psychology studies.
How to manage negative social media comments
Infographic showing how to manage negative social media comments
How many of the Internet’s users are fake?
Infographic asking how many of the Internet’s users are fake?
Nearly 50% of Marketers Don’t Have a Single, Unique View of Their Customers
500 global marketers surveyed about their biggest ‘headaches’ today