Facebook can reduce conflict

Facebook improves the relationship between children and parents. It could improve the relationship between businesses and customers too.

Estates Gazette

Interviewed by Estates Gazette today for an article about the impact of electronic communications in business.

Social Media Advantages and Disadvantages

Social Media Pros and Cons

Social Media Advantages and Disadvantages are in this free document detailing the pros and cons of Facebook, Twitter and LinkedIn.

Facebook Friend

Unfriending is not a good idea

Unfriending has real world consequences. Far better to consider whether people should be friends in the first place it seems.