Social networking is not a marketing diversion

Hands up if you are using social networking in some way in your business. Mmm…not as many of you as we thought. In fact, it’s hardly any of you. In spite of all the brouhaha over Google Buzz, the fascination with Twitter and the constant media knocking of Facebook, the …

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Business blogs could learn from mobile world

Business blogs depend on an army of people who are tapping away into their keyboards each day in the hope that someone will read their ramblings; much of what is typed is ignored and never gets read beyond a mere handful of loyal fans. Yet these hapless bloggers carry on …

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Three steps to selling more online

Online shoppers do not base their buying decisions on single factors, such as price or whether or not they like your web design. Instead, much research is showing that buyers are using what might be called an “holistic” approach. In other words they are taking into account a range of …

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Study of political bloggers proves businesses should blog

Political bloggers are a happy bunch of people. At long last the Internet gives them a means of venting their spleen. Beforehand, they could only moan to their mates down the pub. Now, thanks to blogging software, they can get their ideas to a wider audience. Some, like Guido Fawkes, …

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Google Buzz will be a failure

In a blaze of headlines Google has launched Buzz, its much-hyped “status” application. Let us set aside, for the moment, that Yahoo also has a service called Buzz and consider what the Google service is all about. It is no more than an “integrator”. And it is only doing that …

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Happy online customers are more likely to help your business

Customers can either help you or hinder you. They can, for instance, let other people know about how wonderful you are, merely because they want to do that. On the other hand they can write negative reviews or blog posts saying how appalling your customer service has become. Clearly you …

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Three types of people who should give up Twitter

Throughout the world there are people sitting right at this moment, scratching their heads and wondering “Should I use Twitter?”. Every day people ponder over joining up with Twitter; yet each day people stop using Twitter as well. There is a never ending revolving door of people joining and then …

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Teens give up blogging? No, they don’t

Teenagers are losing interest in blogging, according to the Pew Internet & American Life Project. Media coverage of the report – released yesterday – suggests that teens are more interested in short items, such as texting, status updates and so on. However, like much of the discussion about blogging we …

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Apple’s iPad proves being number one is a waste of time

As predicted, Apple’s Steve Jobs yesterday proudly announced the company’s latest invention, the iPad. Whether or not you think this is a great idea, whether or not you want one and whether or not you think it’s going to be too expensive, there is little doubt that Apple will eventually …

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Choose your online friends with care

Friends are important; they support you, listen to you, laugh at your jokes and have fun with you. Online they share information with you, point you in the right direction to useful material and support you with their feedback. There is little doubt that both online and offline friends are …

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People won’t argue about your prices if they like you

Partners at Goldman Sachs are going to have to “make do” with just £1m for the past year. Their pay has been capped at this seven-figure sum, reducing their take-home income by almost two-thirds. That’s a big hit for a multi-millionaire. But compared with David Beckham, who’ll earn an estimated …

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