Fasthosts launches free reseller training programme

Fasthosts Internet Ltd, a leading web hosting provider, and Technology Sponsor of The Great Exhibition 2012, recently launched an independently certified webinar training programme created specifically for Fasthosts Resellers. Provided free of charge to Fasthosts Advanced Reseller customers, the programme will deliver both strategic and practical training in how to …

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Mobile Web Design – The New Era for Design

By Tom Crowle Since the mobile phone has stopped being just a mobile phone, and more or less become a portable pocket computer, it has changed how we all interact and function on a daily basis. The term “mobile phone” refers to the whole portable package that allows you to …

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Your customers could start ignoring you

Right at this moment what do you think your customers are doing? Go on, have a guess. They could, of course, be in their office. Or they might be on the train. They could be having a swim, eating a snack, downloading something they shouldn’t or kissing their loved ones. …

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Five things to do today to improve business through Offline Customer Feedback and Social Media

UK businesses are failing to exploit the positive offline feedback they receive, often because they aren’t capturing it in the first place according to Managemycomplaints.com (MMC), the first specialist customer complaint and feedback management application delivered using the Software as a Service(SaaS) model. MMC, whose customers included Middlesborough Football Club, …

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Nominet launches a new, independent educational website to help people stay safe, do more and drive business online

Nominet UK, the not-for-profit organisation responsible for .uk Internet infrastructure, today announces the launch of a new website to support consumers and businesses online, knowthenet.org.uk. As the Internet plays an increasingly huge role in everyday life, consumers and businesses are increasingly looking for help and advice on a range of …

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Blogging Success: 3 Keys to a Profitable Blog

By Angela Booth You can turn a blog into an entire home business. Many people have already done so, and you’ve heard their success stories online. Most of them didn’t reach their success overnight. They started exactly where you are. Over the past 10 years I’ve created many blogs, and …

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You should not make your website visitors angry

Anger is breaking out behind the scenes at X-Factor, according to reports. It seems that Cheryl Cole is cross with some of her acts boozing, while her competing judges are furious she went off to the USA in the week, leaving her acts without a mentor. But the chances are, …

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Social Media Case Study: Blendtec

By Peter Applebaum The acting is wooden, the music is cheesy, but Blendtec’s ‘Will It Blend?’ is deservedly one of the all-time-great viral campaigns… Tom Dickson is an unlikely superstar. He’s chubby and totally unable to act, yet his popularity has reached such levels in the US that ‘Tom Dickson …

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Customer preference for multi-channel customer experience is transforming big business in the UK

British businesses struggle in quest for “holy grail of single customer view”, as the number of brand touch-points on a customer’s journey continue to grow. More than two-thirds (69%) of UK businesses are just beginning to develop a multi-channel customer experience strategy, despite the increasing number of online and offline …

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Search Marketing Now Webcast, “Real-Time Marketing on the Socially Connected Web” Addresses how to Connect with Customers Online

On Thursday, November 18 at 1 PM EST, Search Marketing Now presents “Real-Time Marketing on the Socially Connected Web: Connecting with Customers when it Counts,” a free webcast featuring Rob Garner, senior strategy director at iCrossing and columnist for “The Search Insider” at MediaPost. This webcast is free and registration …

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