Why is a military bank the best website in the world?
A major survey has revealed that USAA tops the online customer experience league. But why?
psychology
Are marketers making the best of behavioural research?
Marketers claim to use behavioural research to help them make decisions. But evidence suggests they are ignoring the psychology studies.
Twitter Data May Help Shed Light On Sleep Disorders
Researchers generate a “digital phenotype” of Twitter users with sleep problems
Do your product pages really need pictures?
Visualisation rather than visuals appear to work better if you want people to focus on something
IT Staff Suffering From Sharp Rise in Stress Levels
GFI Software’s fourth annual independent IT Stress study reveals stark increase in IT professionals suffering from workplace stress, unpaid overtime pressures and work/life imbalance
Modern website design ignores Gestalt psychology
Modern website design is working against our brains
Online mental models are important for web design
If website visitors cannot rely on their previous experience when visiting your site, they will not consider it innovative
Stop using the Internet so much if you want to benefit from it
Research shows that the old adage of returning to things after a good night’s sleep is a good one if you want to learn
Very tight deadlines will improve content marketing
Working to tight deadlines will improve your website content marketing thanks to two different psychological factors – naturalistic decision making and anticipated regret
Social media’s role in helping older people stay connected
Is the acceptance of technology and social media ultimately the key to ageing well?
Emails after work make for an unhappy workforce
Work emails seen during non-work hours lead to conflict and psychological problems for workers
Twitter predicts heart disease better than doctors
Analysis of words used on Twitter is more accurate at predicting heart disease than traditional medical methods
Social networking means you can “catch” stress
Study reveals that stress is contagious online. Seeing stress in others can make you more stressed.
People do not trust e-signatures
E-signatures are seen as less trustworthy than real signatures. Esignatures provoke negative responses.
Smartphones bad for your hands, good for your brain
Smartphone use appears to stimulate our brains as a direct result of increased thumb use