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Graham Jones

Internet Psychologist

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retail

Retail Is Increasingly Adopting AI to Tailor to Consumer Needs and Boost Revenue

29th December 2018 by Guest Writer

How does artificial intelligence benefit businesses and what business tasks does it solve? What does retail need to start the price optimisation?

Categories Ecommerce Articles Tags online retailers, retail

Why people won’t buy from your website if they think it is risky

2nd November 2018 by Graham Jones
Bungee jumping risk

You need to reduce the perceived risk of purchasing if you want people to buy from your website.

Categories Online Business Tags consumer behavior, retail

Should you target your website at trackers, hunters or explorers?

15th October 2018 by Graham Jones
Woman and man in shopping mall

People buy things online in three main ways – trackers, hunters or explorers. Do you know which ones you should be aiming at? Is your website geared up?

Categories Internet Marketing Tags consumer behavior, psychology, retail 1 Comment

Online Retailers Offer Wrong Promotions to Wrong Customers at the Wrong Time

16th January 2018 by Press Release Writer

Over Half of All Retail Promotions Go to Customers Who Are Content to Pay Full Price

Categories Consumer Behaviour, Online Business News Tags online retailers, retail

Experienced consumers consider more options

10th January 201810th January 2018 by Graham Jones
Woman shopping online

As people get more used to online shopping they way they buy things on the web will change. They will become “experienced consumers” and will search harder for bargains.

Categories Retail Tags consumer behavior, online retailers, retail 1 Comment

Mobile is not as important as we think

23rd November 2017 by Graham Jones
People buying online

Mobile is increasingly important for search and for the initial discovery of things to buy. But the desktop is where most purchases are made.

Categories Internet Marketing Tags consumer behavior, make money, mobile, retail

Online Shoppers Make Quick Purchasing Decisions, Considering Low Cost Purchases For a Day or Less

17th November 2017 by Press Release Writer

E-commerce businesses should prioritize website features that improve payment and checkout to avoid abandoned sales, new survey finds.

Categories Consumer Behaviour Tags retail

Why are online shops struggling against the real world?

14th August 2017 by Graham Jones
Happy shoppers

Online shopping is a minority activity. Forget the “mobile first” nonsense too. Most people want to go to real shops.

Categories Retail Tags online retailers, retail 1 Comment

People prefer real world shopping because of the experience

26th June 2017 by Graham Jones
Women sharing shopping experience

Shopping online is stalling. People still prefer shopping in the real world. Why? This article explains the psychology behind online vs offline retail.

Categories Online Business Tags digital marketing, online retailers, retail

Global FMCG Online Sales Grew by 26% in 2016, According to Kantar Worldpanel

2nd June 2017 by Press Release Writer

UK online grocery sales reached 7.3% market share in 2016

Categories Online Business News Tags online retailers, retail

Is Big Data on the Brink of Ruining Retail?

30th May 2017 by Guest Writer
The Internet - concept

Retailers are taking advantage of the latest advancements in consumer targeting, but what are the drawbacks? Here are the pros and cons of Big Data in retail.

Categories Ecommerce Articles Tags analytics, retail

Millennials Lead, Gen X and Boomers Lag in the Subscription Economy

25th March 2017 by Press Release Writer

Retailers need to consider a subscription service strategy to gain loyal millennial customers

Categories Online Business News Tags consumer behavior, online retailers, retail

How to increase sales with a simple search box

23rd December 202020th March 2017 by Graham Jones
Searching on Ebay

Convenience is key if you want people to buy from your website. Number one on their list for convenience? Search.

Categories Online Business Tags make money, online retailers, retail 1 Comment

Is your business ready for being instant?

7th February 2017 by Graham Jones
Stopwatch on white computer keyboard

Retailers are moving ever closer to instant delivery. This is making the need for instant gratification even more important. Is your business ready for that?

Categories Online Business, Psychology Tags consumer behavior, retail 1 Comment

Europe Sees Sharp Rise in Shopping by Mobile

30th July 2016 by Press Release Writer

Two Thirds (66%) of People in Europe With a Mobile Device Shopped Online in the Last Year – up From 58% the Year Before

Categories Consumer Behaviour Tags mobile, retail
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