How to check your online suppliers are up to the job

Prime Minister David Cameron must be rather upset with his own security services. It seems they informed President Barack Obama within five minutes of discovering a suspect package at East Midlands airport, yet they took 11 hours to let Mr Cameron know. Apparently, “Whitehall sources” have said that “lessons can …

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How to keep your head above water on the internet

Thames Water can stop leaks it seems, but is unable to run email properly Customers of Thames Water must be gasping at the stupidity of the company. They have admitted an “email error” which allowed 4,000 emails they were sent to go unnoticed for seven years…! The mind boggles. How …

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X-ray vision needed to see through business clutter

Martin Broughton, the Chairman of British Airways, has stirred up controversy by suggesting that some of the security checks we go through at an airport are unnecessary. He has a point. I asked an airport security officer recently why I needed to take my laptop out of my bag. After …

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Top 10 Blogging Ideas

Have you noticed that whenever there is some political news on the TV, certain politicians always have something to say? It doesn’t seem to matter what the story is about, up pops the “same old face” to comment on the issue. In the media world these individuals are known as …

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Your online friends are valuable when they talk nonsense

You can’t imagine former Prime Minister Gordon Brown having many friends on Facebook. Not because he doesn’t have friends, but probably because he is a rather cerebral person, who is likely to shun the meaningless chit-chat so prevalent in online social networks. I don’t know Mr Brown, but I suspect …

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Email is more important than you might think

Wayne Rooney may or may not leave Manchester United. But one thing is for sure: Sir Alex Ferguson will have no trouble finding a replacement. Deep down in yesterday’s reports of Rooney’s reticence to stay in Manchester there is the telling comment from Sir Alex. He said that we would …

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Search will not really answer your questions

Finding out what Chancellor George Osborne says today in the Comprehensive Spending Review is easy – you can listen to it word by word on BBC Radio Five Live. Alternatively, you can log on to the Government’s own live streaming service, Parliament Live TV. Not only that, Sky, BBC News …

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Social networks need to be even more social

The President of Chile, Sebastian Piñera, arrived in London yesterday with a bag of rocks as a present for the Queen. Of course, those rocks were from the depths of the mine in San Jose where 33 men had been trapped for 70 days. The rocks are a symbol of …

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You need the online competition to fail

We learn more from the mistakes of our competitors than their successes Liverpool football fans are gob-smacked, no doubt, by the latest goings-on in the trans-Atlantic tussle for the club they love. In years to come, it will probably be a case study on MBA courses across the globe. But …

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Business bosses fail to grasp social media

Don’t tell your boss at work, but almost certainly he or she is living in the past, unable to grasp the modern world. They want it to be “like it used to be” and mutter things like “it was never like this in my day”. They thump their fist on …

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Three reasons why you should not have a social media manager

We prefer the real thing to a fake…! At lunchtime today the weekly spectacle of verbal jousting takes place at Prime Minister’s Questions. David Cameron will square up to the new Labour Party Leader, Ed Miliband. Who’s your money on to make the first joke, or get the deepest dig? …

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Write every day if you want to succeed online

Agony Aunt Claire Rayner passed away yesterday marking the end of an era. I met Claire several times and worked with her on a number of occasions. I remember her warmth, her sense of fun and the encouragement and support she gave to young writers. I asked her once what …

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Forget money to become richer online

Simon Cowell – does he worry about money?Picture courtesy: Wiki Edit Jonny There are two things we know about X-Factor judge Simon Cowell for sure: one is he is very rich, two, he knows loads of people in the entertainment industry. From a business perspective it is interesting to think …

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People want you to give them something for nothing

David Cameron signalled the end of the “something for nothing” culture when he spoke at the Conservative Party Conference in Birmingham today. He said that the days are gone when the state would support you if you could work, but decided not to. This is manna to the Tory faithful …

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