Twitter of Facebook

Twitter users prefer information to being social

Twitter is a great social network – after all, you can have quick conversations with people, sharing your thoughts about a TV programme “live”, or commenting on a soccer player’s mishaps on the field with other Tweeters in the stadium. You can even tell people you are eating a cheese …

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Profile pictures depend on your eyes

Profile pictures online should be baby-faced

What is the first thing you look at when you land on someone’s social network profile page? When you look at an “About Us” web page, where do your eyes go? If you are like the bulk of Internet users you will focus your attention on the eyes of the …

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Two birds tweeting

Twitter can manipulate your behaviour

Twitter is not necessarily doing what you think it does. Rather than being the place where you send out short messages to your friends and colleagues it may be the place where your behaviour is manipulated by software. Researchers in Boston, USA, have discovered that “Twitter bots” can change our …

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The Internet - concept

Why 100 Followers are Better than 100,000 on Twitter

Author: EJChurch When promoting your small business or web site on twitter, it can quite often feel like followers are impossible to get. You look at your competitors\’ twitter accounts and see that they have tens of thousands, and in comparison to your paltry few dozen, you feel inadequate and …

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Want to complain? Go online…!

A survey of 2,000 UK consumers reveals that social media now ranks as a go-to platform for making complaints about a company’s products or services. Commissioned by eGain, the leading provider of cloud and on-site customer interaction software, and conducted by Vision Critical, the survey asked consumers to rank in …

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Meditating can help avoid online distractions

How to beat online distractions

For a moment, just focus…! Ignore those links on the right hand side of the page. Resist the temptation to sign up for my weekly newsletter. Shut your eyes to the other tabs and windows open on your screen. Instead, for a moment or two – concentrate. There that was …

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The Top 10 articles on www.grahamjones.co.uk

My Top 10 most popular articles of 2011

So, what has grabbed your attention this year? During 2011 I added almost 1,000 new articles to this website – some have proved very popular, others less so. Here is a reminder of the Top 10 most-visited articles of the year (click on the titles if you want to read …

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Categories Uncategorised
Customer information

Do not make your customers think

One thing we know about the former North Korean leader Kim Jong-il is that he did not allow “his people” to think. They were extensively controlled – and still are with public wailing demanded by the military dictators. It shows that you can rule by fear. But it also shows …

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Baby with laptop

Babies can teach us how to use the internet

Protesters who tried to break into a corporate building in London today may have a point about the unfair distribution of wealth, but they are probably going about it the wrong way. Many people reckon the protesters should find something better to do, others call for harsher punishments for loutish …

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Liar

Believe me, this is true – people lie online

Tom Crone, the lawyer from News International is adamant he is telling the truth about the News of the World phone hacking scandal. But the company boss, James Murdoch, is also insistent that he is telling the truth too. Considering that these two powerful men are giving rather different versions …

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Frequent updates lead to social network success

Coronation Street actor, Antony Cotton could well be the “King of the Jungle” in this year’s “I’m a Celebrity…Get Me Out of Here…!” Not only does he have millions of adoring fans who watch him on the box each week, he is also a popular “Tweeter”. And while he is …

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