Twitter can manipulate your behaviour

Two birds tweeting

Twitter is not necessarily doing what you think it does. Rather than being the place where you send out short messages to your friends and colleagues it may be the place where your behaviour is manipulated by software. Researchers in Boston, USA, have discovered that “Twitter bots” can change our behaviour. The “bots” are automated … Read more

Why 100 Followers are Better than 100,000 on Twitter

The Internet - concept

Author: EJChurch When promoting your small business or web site on twitter, it can quite often feel like followers are impossible to get. You look at your competitors\’ twitter accounts and see that they have tens of thousands, and in comparison to your paltry few dozen, you feel inadequate and wonder whether it\’s truly worth … Read more

Want to complain? Go online…!

A survey of 2,000 UK consumers reveals that social media now ranks as a go-to platform for making complaints about a company’s products or services. Commissioned by eGain, the leading provider of cloud and on-site customer interaction software, and conducted by Vision Critical, the survey asked consumers to rank in order of preference which communication … Read more

My Top 10 most popular articles of 2011

The Top 10 articles on www.grahamjones.co.uk

So, what has grabbed your attention this year? During 2011 I added almost 1,000 new articles to this website – some have proved very popular, others less so. Here is a reminder of the Top 10 most-visited articles of the year (click on the titles if you want to read them again..!). 1. 20 Things … Read more

Babies can teach us how to use the internet

Baby with laptop

Protesters who tried to break into a corporate building in London today may have a point about the unfair distribution of wealth, but they are probably going about it the wrong way. Many people reckon the protesters should find something better to do, others call for harsher punishments for loutish behaviour. Whichever way you really … Read more

Believe me, this is true – people lie online

Liar

Tom Crone, the lawyer from News International is adamant he is telling the truth about the News of the World phone hacking scandal. But the company boss, James Murdoch, is also insistent that he is telling the truth too. Considering that these two powerful men are giving rather different versions of the same events it … Read more

Be proud of the rubbish and the nastiness you see on the internet

Remembrance sunday poppy

Everywhere you look online you will be reminded of nastiness, crime and downright evil. Whether it is a simple as a spam email, as complex as identity theft or as horrible as Internet trolling, you can’t avoid the negative aspects of the online world. There are rumours on Twitter, nasty postings on Facebook and websites … Read more