Forget email – it’s old hat

Old people – that is those aged over 19 – use email frequently. But teenagers hardly every use it; instead they are into instant messaging, big time. Although there is a marginal increase in email usage amongst teenagers, the vast majority still prefer instant messaging. Indeed, a week or two …

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Email marketing has yet to achieve anything

British consumers would rather receive traditional direct mail than an email marketing campaign. That’s the conclusion of new research conducted for the Institute of Direct Marketing. Less than one in five people surveyed wanted to receive marketing material via email – they preferred to get it in the post. So …

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Trust is a key issue in email marketing

Readers of email messages designed to sell them something are much more likely to buy if the top of the email carries a security logo. This is the conclusion of a study performed by a publishing company. What they discovered was the fact that if an email contained an isolated …

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Tricks or treats? How should you revive those email ghosts?

Ghosts exist in your marketing system. They are the subscribers and people on your email list who actually don’t read what you send them; everything you provide goes into some kind of void, into the ether. Clearly having ghosts in your machine for marketing is doing you no good. You …

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Email is so 20th Century

Younger people – those under 40 – don’t rely on email. They may use it, but rarely check their inbox. Conversely, the over-40s love email so much, they feel their life would not be complete without it. If you run an online business these differences are important to notice. If …

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Internet marketers lose revenue by ignoring emails

Internet marketers are losing money by ignoring emails they are sent from customers and potential clients. According to experts in running call centres, eGain, 44% of firms completely ignore emails they are sent by visitors to their web sites. Some sectors are worse than others it seems. The telecomms industry …

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Email Marketing Is About Trust

Marketing via email can be very productive. Indeed, many Internet marketers make more money from their email list than they do from their web pages. But, with “open rates” and “click through rates” going down the whole time, how can you make money from your list? Well, as always there …

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Email marketing needs a new approach

Today I was at the annual Email Marketing Conference of the UK’s Direct Marketing Association. There were several interesting facts revealed during the day, but several speakers echoed a single theme. They were clear that email marketing is not like other forms of direct marketing. Instead, it is much more …

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